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Questions to Ask When Evaluating the Diversity, Equity, and Inclusion Strategy

Written by Salary.com Staff

January 29, 2024

23122613MC-Questions to Ask When Evaluating the Diversity, Equity, and Inclusion Strategy

Most companies may be wondering whether their diversity, equity, and inclusion (DEI) efforts are actually making a difference. Leaders in various companies recognize the importance of regularly evaluating their DEI strategy to ensure its efficacy. But where do they start with assessing something as complex as DEI? Here are six key questions companies must ask to determine their DEI strategy is up to par.

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Goals for Improving Diversity, Equity, and Inclusion

To make real progress improving DEI, companies must start by evaluating their current strategy. Asking the right questions is the key.

What are the specific goals set to improve DEI? Are they measurable and time-bound? Concrete targets, such as boosting women in leadership or improving employee satisfaction for underrepresented groups, gives efforts with direction. These targets serve as a means to gauge progress.

How is the company educating and involving employees at all levels? The most effective DEI strategies empower the entire organization through learning opportunities and partnerships across departments and roles. It is crucial to gather buy-in and input from leadership, managers, and employees.

What metrics does the company use to assess the impact of its initiatives? Companies must look at hiring, retention, promotion rates for marginalized groups, pay data, employee satisfaction, and participation in DEI programs. Metrics allow the company to see what is working, spot new problem areas, and make data-driven decisions.

Does the company have a confidential reporting system for employees to raise issues? Employees must feel safe coming forward with concerns about discrimination and unfair treatment without fear of backlash. An anonymous reporting process is the key.

Making real progress on DEI is challenging work that requires ongoing commitment. By asking the right questions, setting clear goals, and tracking metrics, companies can lay the groundwork for a thoughtful strategy. Providing confidential channels for employees to report issues further strengthens efforts to foster a truly inclusive culture. They must be willing to listen, learn, and act.

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Measuring the Success of DEI Initiatives

Measuring the success of DEI initiatives is a key to keeping them on track and making progress. Here are the ways to evaluate their effectiveness:

  • Employee sentiment

Conducting anonymous surveys to gauge how employees feel about the state of DEI within the company. Look for trends in the data over time to see whether sentiments are improving. Questions to ask include:

  1. Do employees feel the company hears their voices?
  2. Is there a sense of belonging and inclusion?
  3. Do employees feel empowered to bring their authentic selves to work?
  • Recruitment and retention

Analyzing hiring and attrition data by gender, ethnicity, disability status, and other factors. Are underrepresented groups applying and receiving job offers at equal rates? Are they staying at the company at similar rates? DEI initiatives may need adjustment when they are not.

  • Promotion rates

Tracking promotions to determine the ratio of employees from marginalized groups versus those from majority groups. Lack of upward mobility is a sign the DEI strategy needs work. Look at the types of opportunities and training employees are receiving to determine the gaps.

  • Compensation

Conducting pay audits to ensure employees receive fair pay regardless of their background. Unjustified pay gaps between groups indicate a need for revising policies and re-evaluating job ladders.

  • Program participation

Monitoring attendance and engagement in the employee resource groups and other DEI programs. Declining participation signals a need for refreshed initiatives and different approaches to empowering marginalized voices.

Measuring results and being transparent about them, both good and bad, is how real progress happens. Adjusting the DEI strategy based on data and feedback is the only way to build a truly inclusive culture. Evaluating and iterating - that is how to get it right.

Questions to Ask When Evaluating the DEI Strategy

A successful diversity, equity, and inclusion (DEI) strategy needs clear goals. Companies must ask these questions when evaluating a DEI strategy:

  1. What are the metrics to measure progress? Ratio of marginalized groups in leadership roles, pay equity across demographics, and employee satisfaction can all be good indicators.
  2. Does it have both short-term and long-term goals? Short-term goals, like training all employees on inclusive behaviors within 6 months, are easier to achieve. Long-term goals, such as doubling the number of women in leadership roles over 5 years, require sustained effort. Having a mix of timelines will keep momentum going.
  3. Are the goals realistic but ambitious? Goals that are too easy to achieve will not motivate real change, while impossible goals will only lead to frustration. The company must do research on what peer organizations have accomplished to identify goals that push it outside its comfort zone.
  4. Does it have buy-in from leadership? For a DEI strategy to work, it needs to be a priority at the highest levels of the organization. Leaders must fully understand and support the goals to ensure the necessary resources and accountability.
  5. How will the company communicate its goals? The company must share the goals with all employees along with specific actions they can take to help achieve them. They must explain how each employee contributes to creating an inclusive culture. The company must feature its goals on its website and internal portals as well.
  6. How will the company track progress and make necessary adjustments? The company must review metrics and goal achievement regularly and be willing to revise targets as needed. DEI is an evolving process, so companies must be flexible and responsive. With the right goals and follow-through, diversity, equity, and inclusion efforts will thrive.

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In a nutshell, those are the questions a company must be asking about their DEI strategy. When a company cannot confidently answer these questions, it is time to evaluate current strategy and programs. A robust DEI strategy is essential for innovation, growth, and long-term success. The future is diverse, equitable, and inclusive, and companies must keep up.

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