Warranty Coordinator jobs in Florida

A Warranty Coordinator for HVAC (Heating, Ventilation, and Air Conditioning) is a crucial role within a company that installs or manufactures HVAC systems. The primary responsibility of a Warranty Coordinator is to manage all aspects of warranty claims and ensure that customers receive timely and satisfactory resolutions to any issues covered under warranty. Here's a detailed job description:

Job Title: Warranty Coordinator (HVAC)

Job Summary: The Warranty Coordinator for HVAC is responsible for overseeing and managing all warranty claims related to HVAC systems installed or manufactured by the company. They work closely with customers, technicians, and manufacturers to ensure that warranty claims are processed efficiently and that customers receive satisfactory resolutions.

Key Responsibilities:

Qualifications and Skills:

• Previous experience in a similar role, preferably in the HVAC industry.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and manufacturers.
• Detail-oriented with a high level of accuracy in data entry and documentation.
• Knowledge of HVAC systems and components is preferred.
• Proficiency in computer applications, including Microsoft Office and warranty management software.

Education:

• High school diploma or equivalent required.
• Additional training or certification in HVAC systems or warranty management is a plus.

Working Conditions:

• The role may require occasional travel to customer locations or manufacturer facilities.
• May involve working in an office environment or remotely, depending on the company's policies and needs.

A Warranty Coordinator plays a vital role in maintaining customer satisfaction and ensuring the company's reputation for quality products and service. They are the bridge between customers and the company, ensuring that warranty issues are addressed promptly and effectively.