Voice Communications Manager jobs in Arkansas
Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Voice Communications Manager jobs
Product Manager
- Ritter Communications
-
Rogers, AR
FULL_TIME
-
Job Details
Description
Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the years, expanding rapidly and is now the largest privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer focused experience.
General Summary
The Product Manager is responsible for executing tactical plans necessary to support the strategic direction, unit performance, and revenue commitment for residential and/or commercial products including all network access, Internet, Ethernet, Voice, Video, Hosted, Managed and/or Cloud services offered by Ritter Communications.
This position is responsible for the coordination of products, pricing and promotions pertaining to Company services and works in cooperation with the Sales, Customer Service, Marketing Communications, Accounting and Engineering departments as required to support objectives.
Essential Job Functions- Drives Product Development and planning processes such as: new product implementations, existing product lifecycle management, designs, requirements, documentation, regulatory compliance, pricing, bundling, reporting and forecasting;
- Coordinates new product launches, feature enhancements, operational integration of assigned product offerings, and product migration strategies;
- Leads financial modeling and business modeling for existing products and new revenue opportunities available to Ritter Communications; articulate findings to management;
- Takes a leadership role in evaluating emerging technology trends across sectors of the market and provide input to Product and Operational teams;
- Executes product and pricing strategies for data, video, and/or voice services ensuring that all product price points and feature sets are competitive;
- Analyzes and monitors key service offerings and features of competitors and other technology and service providers;
- Facilitates relationships with key customers and vendors as necessary for assigned products;
- Manages customer-facing and vendor contract language pertaining to data, video, and/or voice services including MSA, SLA, AUP, T&C, etc;
- Leads and manages any necessary Request For Information (RFI) or Request For Proposal (RFP) in support of respective product initiatives;
- Provides input and help in defining detailed product/feature and customer experience requirements for budgeted development initiatives approved for development This includes defining the business rules, primary use cases and functional requirements;
- Assists in development of customer user-interface (UI) strategy; responsible for ongoing maintenance, updates and new content;
- Manages and coordinates cross-functional teams to develop and implement new offerings according to schedule and within budget by facilitating communication and prioritizing technical and operational efforts.
Knowledge, Skills, and Abilities:- Knowledge of modern service provider data, video, and/or voice networks, technologies and protocols;
- Must have a comprehensive understanding of the Company’s business model, distribution channels, target markets, and technology, and be able to conceive/support profitable new products and value-added services;
- Requires strong analytical ability and sound decision making with accuracy and attention to detail; ability to perform professional research on geographic areas, consumer demographics, and business verticals;
- Proficient in the use of presentation, word processing, project and spreadsheet software;
- Strong and effective verbal and written communications skills including ability to facilitate discussions with diverse audiences with a wide range of technical knowledge; Listens carefully and encourages/accepts other points of view
- Ability to develop effective working relationships with peers, supervisors, and managers within and across organizational lines;
- Highly adaptive, flexible, and able to shift strategies on short notice as environment dictates;
- Excellent organizational and time-management skills, including ability to effectively plan and prioritize assignments in an interdependent environment; Must be able to demonstrate the ability to multitask and maintain timelines for major initiatives;
- A history of budgeting and financial analysis skills required.
- S. in Marketing, Business, Engineering or equivalent experience required;
- Minimum of four to six years of experience in Product Management or Product Development preferred; experience in telecommunications industry is strongly preferred ;
- Strong Project Management skills and experience required.
We strive to maintain a drug-free workplace.
We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more! - 6 Days Ago
Product Manager
- Ritter Communications
-
Little Rock, AR
FULL_TIME
- Job DetailsDescriptionRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. ...
- 6 Days Ago
Product Manager
- Ritter Communications
-
Jonesboro, AR
FULL_TIME
- Job DetailsDescriptionRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. ...
- 7 Days Ago
Fiber Splicing Manager
- Bridgepoint Communications
-
Conway, AR
FULL_TIME
- Fiber Splicing Manager Role Overview: A successful Fiber Splicing Manager shall be responsible for proper preparation, splicing and testing of fiber optic cable as well as managing a team of fiber spl...
- 9 Days Ago
Manager, Program Mgmt
- Ritter Communications
-
Jonesboro, AR
FULL_TIME
- Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communic...
- 19 Days Ago
Client Experience Manager II - RapidScale
- Cox Communications
-
Sulphur, AR
FULL_TIME
- The Client Experience Manager role is the equivalent of an Account Manager at other organizations. This position reports to the Sr Manager of Client Experience and is responsible for all aspects of ma...
- 17 Days Ago
Voice Communications Manager jobs at Popular Companies
Alumni Communications Manager
- Milton Hershey School
-
Hershey, PA
- Description: Milton Hershey School (MHS) is one of the world’s best pre-K through 12th grade private schools, where stud...
- 6/10/2024 12:00:00 AM
Global Communications Manager
- Securitas Electronic Security
-
Uniontown, OH
- The Securitas Technology, part of Securitas AB, is a world-leading provider of integrated security solutions that protec...
- 6/10/2024 12:00:00 AM
Communications Manager
- Princeton University
-
Princeton, NJ
- Overview: High Meadows Environmental Institute (HMEI) the interdisciplinary center of environmental research, education,...
- 6/10/2024 12:00:00 AM
Communications Manager
- Texas A&M University
-
College Station, TX
- Job Title Communications Manager Agency Texas A&M University Department Business Development Proposed Minimum Salary Com...
- 6/9/2024 12:00:00 AM
Communications Manager
- Coca-Cola Beverages Florida
-
Tampa, FL
- Coke Florida is searching for a Communications Manager to work out of our Tampa area headquartered office. What You Will...
- 6/9/2024 12:00:00 AM
Communications Manager
- State of Idaho
-
Boise, ID
- To independently plan, organize, and implement internal and external communications strategies within the agency includi...
- 6/8/2024 12:00:00 AM
Communications Manager
- Smartly Job Board
-
New York, NY
- We are seeking a dynamic Communications Manager to join our team at Smartly. This role is pivotal in supporting our exte...
- 6/6/2024 12:00:00 AM
Communications Manager
- Leidos
-
Reston, VA
- Description The corporate Enterprise Communications team at Leidos plays a key role supporting efficient business operat...
- 5/16/2024 12:00:00 AM
About Arkansas
Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta.
Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$112,461 to $149,246
Most Popular Cities in Arkansas for Voice Communications Manager Jobs
What does a Voice Communications Manager do?
Voice Communications Manager in Florence, SC
Provide secure text, voice, and video conferencing with lots of moderating options.
February 07, 2020
Voice Communications Manager in Austin, TX
Where possible, we use our own world-class, global communications network and where necessary we also route messaging via other networks.
February 12, 2020
Voice Communications Manager in Burlington, VT
The IVCS is a computer controlled voice communications system that is capable of providing modern, reliable, and survivable interior voice communications in Navy combatant ships, Navy officials say.
December 20, 2019