Voice Communications Analyst jobs in Kentucky

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Analyst (Communications)
  • Cynet Systems
  • Frankfort, KY CONTRACTOR
  • Job Description:
    • Meeting and communicating with Medicaid staff to understand and meet their website communications goals and requirements.
    • Aligning the website with the organization's brand, strategy, and standards.
    • Auditing content and removing duplicate information.
    • Assisting with social media campaigns and other marketing efforts.
    • Completing tests to ensure website efficiency and quality.
    • Creating strategies to improve website traffic.
    • Developing website content to support organizational goals and strategies.
    • Ensuring the website complies with the appropriate laws and regulations (including 508 accessibility standards).
    • Evaluating competitors' websites.
    • Following industry best practices.
    • Identifying ways to improve website user experience.
    • Planning, creating, implementing, managing, monitoring, and updating websites for clients, leadership, programs, and key initiatives.
    • Producing sitemaps that represent and visualize the website's structure and functions.
    • Replying to, troubleshooting, and resolving website issues.
    • Updating website coding as needed.
    Responsibilities:
    • Working with the SharePoint content management system to edit, review, and update websites.
    • Analyzing and documenting user requirements, procedures, and problems related to website editing and improvement.
    • Serving as a resource and support for client staff related to website needs and requests.
    • Assisting current site editors with editing needs.
    • Participating in bi-weekly website editing meetings, identifying agenda items, and communicating needs related to website editing and improvements.
    • Creating and maintaining documentation, including editing and website support requests and website resources.
    • Ensure compliance with Medicaid policies, rules, and regulations.
    Qualifications and Skills:
    • Bachelor's degree in computer science, communications, information technology, or a related field.
    • 3 years' experience with website editing and content management.
    • Ability to communicate technical information effectively to both technical and non-technical stakeholders.
    • Ability to work on multiple tasks at any one time while maintaining high-quality standards.
    • Possess effective written and verbal communication skills.
    • Must be detail-oriented, self-motivated, and able to work independently and in conjunction with team members.
    • Good understanding of accessibility and plain language standards.
    • Knowledge of SharePoint and related content management systems.
    • Prior experience with copy editing and website design.
    • Prior experience with website coding.
  • 9 Days Ago

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Organizing Fellow
  • Civic Voice Partners
  • Louisville, KY PART_TIME
  • The position is expected to run through the Summer and Fall cumulating with the November 5th general election. General Expectations of Team MembersCommitment to our mission: to empower our community t...
  • Just Posted

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Call Center Representative
  • Global Voice Service
  • Lexington, KY FULL_TIME,PART_TIME
  • Job Overview:As a Call Center Representative for our VoIP technology company, your primary responsibility will be to provide exceptional customer service and support to our clients. You will handle a ...
  • 18 Days Ago

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Voice Engineer
  • Community Trust Bank
  • Pikeville, KY FULL_TIME
  • JOB RESPONSIBILITIES Take part in the installation, management and support of advanced internal PBX systems including virtual PBX (Cisco CUCM,Asterix) and VOIP based systems.Responsible for adds, move...
  • 15 Days Ago

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Communications Specialist - Senior (Senior Business Analyst/Product Owner)
  • Raag Solutions
  • edmonton, KY FULL_TIME
  • Communications Specialist works with internal groups and creates strategies and content to effectively communicate with internal and/or external stakeholders. Responsibilities include but are not limi...
  • 21 Days Ago

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Telecomm/Voice Administrator 2
  • Humana
  • Louisville, KY FULL_TIME
  • Become a part of our caring community and help us put health first The Telecomm/Voice Administrator 2 works telephony access requests consisting of user setup and/or changes. The Telecomm/Voice Admini...
  • 9 Days Ago

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Lead Data Scientist
  • Nucleix Ltd.
  • San Diego, CA
  • About Nucleix: Nucleix is a leader in the field of next-generation sequencing and its application in medical diagnostics...
  • 6/11/2024 12:00:00 AM

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Equity Research Analyst - Energy Policy
  • Compass Point Research & Trading, LLC
  • Washington, DC
  • Compass Point is a premier full-service investment firm providing a wide range of banking and research services to our c...
  • 6/11/2024 12:00:00 AM

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Language Specialist
  • U.S. Air Force Reserve
  • Position Summary The intelligence we gather comes in many forms, often in a foreign language. Our Cryptologic Language A...
  • 6/11/2024 12:00:00 AM

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FP&A Analyst
  • Pinnacle Transplant Technologies
  • Phoenix, AZ
  • About Us Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and ...
  • 6/11/2024 12:00:00 AM

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Junior Desktop Analyst - Junior Desktop Analyst
  • Capgemini
  • Shelton, CT
  • Hi there, Hope you are doing good Capgemini is hiring below position if you are interested Please apply here Junior Desk...
  • 6/11/2024 12:00:00 AM

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Director of Fundraising
  • EqualSpace Sharespace & Incubator
  • Newark, NJ
  • DefinedTalent is a partner of Equal Space LLC that serves as an incubator for diverse voices, ideas, and perspectives. T...
  • 6/11/2024 12:00:00 AM

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Senior Data Engineer
  • Sirius XM
  • New York, NY
  • Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Servic...
  • 6/11/2024 12:00:00 AM

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Staff Data Software Engineer, Conditional Access
  • Sirius XM
  • New York, NY
  • Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a n...
  • 6/11/2024 12:00:00 AM

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$59,713 to $77,031

Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020