Usher/Ticket Taker jobs in Virginia

High school diploma or GED.  Must hold certification or become certified in CPR, EMD, VCIN/NCIC operation, and basic dispatching.

Knowledge of the policies, procedures, and activities of the City and or departmental practices as they pertain to the performance of duties relating to the position of Call Taker.

Knowledge of the terminology, principles and methods utilized within the department. Knows how to keep abreast of any changes in policy, methods, administrative changes, or related procedural updates as they pertain to departmental operations and activities.

Knowledge and proficiency with computers and software programs typically utilized in the position.Is able to read, understand, and interpret technical reports and related materials.

Ability to receiving calls coming into the department; determine appropriate course of action based on the nature of the call; take clear messages and provide assistance to callers as necessary.

Ability to perform routine clerical work to assist the department.

Ability to comprehend, interpret, and apply regulations, procedures, and related information.

Ability to effectively communicate and interact with department employees, supervisors and members of the general public, and all other groups involved in the activities of the department.

Ability to assemble information and make written reports and documents in a concise, clear, and effective manner. Is able to use independent judgment and work with little direct supervision as situations warrant.

Ability to use mathematical methods to perform required calculations.

Ability to review, classify, categorize, prioritize, and/or analyze data Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Ability to read a variety of reports, informational documentation, directions, instructions, and methods and procedures. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.

Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Ability to inspect items for proper length, width, and shape, visually with job-related equipment.