User Liaison jobs in New Mexico

User Liaison serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. Being a User Liaison may assist in system implementation or training. May require a bachelor's degree in area of specialty. Additionally, User Liaison typically reports to a manager or head of a unit/department. To be a User Liaison typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Computer User Support Specialist
  • I Link Communications Inc
  • White, NM FULL_TIME
  • Job Description

    Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM.

    • Must be a US Citizen
    • Non-remote (relocation incentive available)

    The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the ServiceNow incident tracking system, or walk-in issues.

    The Support Specialist role encompasses support in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support.

    Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

    Job Responsibilities

    • Ensure all issues received via email, walk-in, or assigned by the RNEC during duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs).
    • Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
    • Installation of all new computers and the relocation of computers within locations as provided. Install all computer hardware and software to ensure the user is fully functional and operational without errors and preserve the user’s data to be transferred to the new PC.
    • Monitor compliance with information management policies during account verification and management within the Army Training Certified Tracking System.
    • Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the RCC and NEC imaging teams.
    • Diagnose and repair hardware and software-related issues for computers, network printers and scanners, and mobile devices across unclassified and classified environments.
    • Ability to work cooperatively and independently to research and document issues and solutions.
    • Develop, test, and implement new software and patches before release to the general user base.
    • for Carlisle Barracks and Fort Stewart
    • Provide elevated quality service and support for the mission-critical systems and VIP end users.
    • Work collaboratively with multiple enterprise directorates and installations to provide complete support to the end user.
    • Acting as a focal point for organizational computer-related activities by guiding technical aspects of computers and system use to organization users.
    • Perform technical functions such as system analysis, user and server account creation tracking, group policy management, scripting, and accounts management.
    • Specialized subject matter expertise in one or more areas of the service desk operations.
    • Facilitate and set up video teleconference events for end users through CISCO and Microsoft Teams-based systems.
    • Provide updates to the team, management, and users regarding the status of current video teleconference events.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

    Shift/Hours Information

    Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
  • 2 Days Ago

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User Support Technician 91-00-436-02
  • La Clinica De Familia
  • Las Cruces, NM FULL_TIME
  • La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement...
  • 4 Days Ago

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EHR User Support Specialist
  • Kewa Pueblo Health Corporation
  • Santo, NM FULL_TIME
  • Kewa Pueblo Health CorporationPO Box 559 • 85 West Highway 22 § Santo Domingo, NM 87052 § (505) 465-3060 P § (505) 465-1191 F Electronic Health Record (EHR) User Support SpecialistDepartment:QA/QIRepo...
  • 5 Days Ago

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End User Support Specialist
  • Koniag Government Services
  • Albuquerque, NM FULL_TIME
  • KadiakJob ID 24200047Kadiak, a Koniag Government Services company, is seeking a qualified End User Support Specialist to join our team (onsite) in Albuquerque, NM. The End User Support Specialist (Ser...
  • Just Posted

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Computer User Support Specialist
  • Link Solutions, Inc.
  • White, NM FULL_TIME
  • Company DescriptionLink Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastr...
  • 1 Month Ago

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End User Support Technician
  • Cynet Systems
  • Carlsbad, NM CONTRACTOR
  • Job Description: Provide customer facing end-user support that includes. Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, De...
  • 10 Days Ago

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Help Desk Technician (5144)
  • MetroStar
  • Washington, DC
  • As Help Desk Technician, you'll support our Customer Service Center in providing 24x7x365 IT support to our mission-crit...
  • 6/11/2024 12:00:00 AM

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Regional Sales
  • Adherex Group
  • Regional Sales Professional Geographic Market Covered: OH, IN, MI, KY Position Type: Full-time in Adherex Packaging Divi...
  • 6/11/2024 12:00:00 AM

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Territory Manager - US Great Lakes
  • ANDRITZ
  • SUMMARY OF DUTIES: Provide continuous territory coverage and support via personal visits and phone contact to pursue bot...
  • 6/11/2024 12:00:00 AM

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Territory Manager - US Great Lakes
  • ANDRITZ
  • SUMMARY OF DUTIES: Provide continuous territory coverage and support via personal visits and phone contact to pursue bot...
  • 6/11/2024 12:00:00 AM

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Human Resources Manager
  • SeatMatch
  • Stuart, FL
  • HR Manager needed for a successful e-commerce company! Salary/Package $100,000 - $125,000 depending on experience On-Sit...
  • 6/10/2024 12:00:00 AM

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Database User Liaison
  • State of Connecticut
  • Hartford, CT
  • Introduction Are you a current State of Connecticut, Department of Children and Families (DCF) employee looking to tackl...
  • 6/9/2024 12:00:00 AM

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IT Application Analyst
  • County of Orangeburg
  • Orangeburg, SC
  • Job Description Job Description General Description The purpose of this job is to maintain and support software tax coll...
  • 6/8/2024 12:00:00 AM

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UW Medicine Foundation Data Model Analyst
  • University of Washington
  • Seattle, WA
  • UW MEDICINE ACCOUNTING has an outstanding opportunity for a Foundation Data Model (FDM) Analyst Work Schedule 100% FTE R...
  • 6/7/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for User Liaison jobs
$65,446 to $85,981

User Liaison in Huntsville, AL
With the increase in use of on-line capabilities and increasing number of users, Bayside was unsuccessful in catering the needs of three clients and thereby lost two clients retaining only one of the client.
January 21, 2020
User Liaison in Clearwater, FL
Our attendees are all current or prospective users of Liaison’s family of solutions, including CAS™, WebAdMIT™, EMP™, SlideRoom™ and Time2Track™.
January 31, 2020
User Liaison in Los Angeles, CA
This unit describes the performance outcomes, skills and knowledge required to establish and maintain client user liaison in an information communications technology (ICT) environment, post support implementation.
February 06, 2020