The Training & Talent Development Specialist II is responsible for designing and implementing best-in-class training programs, driving operational excellence, and fostering a culture of innovation.
This role will design, develop, and deliver comprehensive training programs focused on enhancing employees' professional skills, knowledge, and overall development across various functional areas.
A key emphasis will be placed on diversity, equity, and inclusion (DEI) initiatives, change management initiatives, and cultivating essential interpersonal abilities such as communication, leadership, teamwork, and emotional intelligence.
Responsibilities :
Design, develop, and deliver comprehensive employee development and training programs across all levels using multiple instructional techniques and formats such as role-playing, simulations, team exercises, group discussions, videos, and lectures;
Deliver blended learning solutions utilizing virtual learning experiences, instructor-led sessions, e-learning modules, job aids, and other innovative training methodologies.
- Utilize the Predictive Index (PI) assessment tool to evaluate employee behavioral patterns; Interpret PI reports and provide insights to enhance team dynamics and performance.
- Design and implement utilization and training metrics for the purpose of training effectiveness, benchmarking, and managerial reporting.
- Facilitate the development and implementation of individual development plans (IDPs) to support employee growth and program enhancements.
- Develop, build, and maintain facilitation guides and training materials that enhance the effectiveness of learning sessions, ensuring a seamless and engaging learning experience.
- Collaborate with subject matter experts and stakeholders to design and develop training content aligned with organizational needs and objectives.
- Participate in the rotation for facilitating the organization's onboarding experience for new employees.
- Stay abreast of the latest trends and best practices in the Talent Development industry, incorporating relevant insights to continually enhance and innovate learning offerings.
- Design and implement training programs that embrace and celebrate cultural diversity, while ensuring they are accessible and relatable to all participants and all cultures represented within the organization.
- Utilize project management frameworks to plan, execute, and manage special training projects.
- Mentor and provide guidance to team members, ensuring the delivery of high-quality training solutions.
Minimum Knowledge, Skills, and Abilities :
- A bachelor’s degree with 5 years of direct corporate training experience or equivalent level of experience and education is required.
- Experience in delivering training programs focused on developing professional skills, interpersonal abilities, communication skills, and other essential workplace competencies.
- Excellent communication, presentation, and facilitation abilities.
- Excellent written and verbal communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
- A deep personal commitment to nurturing employees' skills and growth.
- Knowledge of adult learning theory, preferred.
- A proactive approach to building rapport with stakeholders to understand needs and gather ongoing feedback.
- DISC or additional assessment training preferred; Change Management certification is a plus.
- ATD CPTD Certification is preferred.
- Knowledge of property and casualty insurance is a plus.
- Excellent facilitation, teambuilding, and motivational skills.
- Willingness to obtain and maintain required certifications in learning and development.
- Proficient with Microsoft PowerPoint, Excel, Word, and Outlook.
- Willingness to travel as needed.
Our comprehensive benefits package includes all traditional offerings such as :
- Health Insurance options, Dental Insurance options and Vision Insurance
- Employee Life Insurance / AD&D and Dependent Life Insurance options
- Short-term & Long-term Disability
- Health Savings Account with potential employer match
- Flexible Medical and Dependent Care Account
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program
- Legal / Identify Theft Insurance options
- Long Term Care Insurance
- Pet Insurance
- 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
- 5 weeks of Paid Time Off (PTO)
- 7 paid holidays
We also offer other benefits to help foster a healthy, balance lifestyle such as :