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Job Description

Your Fort Johnson Exchange is looking for talent like YOU to be an integral part of our award-winning team! We are looking for Intermittent Retail Associates in various locations.

Interested in working at a particular location? Have questions? Call the Fort Johnson Exchange Recruiting Office at 337-537-0268!

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.

We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

Joining the Exchange means joining a team that is devoted to you!

Customer Experience Associate :

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve.

We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores.

And by joining us, you’ll be a part of something great- we give back 2 / 3rd of our earnings annually to the military community.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential / holiday pay, and a traditional pension and 401K plan to qualifying associates.

You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions

Additional Qualifications / Requirements :

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred

Roving Store Worker :

As a Roving Store Worker at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want.

You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.

You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential / holiday pay, and a traditional pension and 401K plan to qualifying associates.

You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Customer Experience Associate Express at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications / Requirements :

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Previous Convenience Store / Gas Station experience preferred

Laborer :

As a Laborer at the Exchange, you are responsible for efficiently unloading, moving, stocking, and pricing merchandise which ranges across a wide variety of items across all departments.

You will perform minor facility maintenance and contribute to the cleanliness of the store, both inside and out. You are on the front lines of ensuring our customers have an extraordinary shopping experience without you, there would be nothing on the shelves!

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential / holiday pay, and a traditional pension and 401K plan to qualifying associates.

You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Stocker at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Unload, break-out and stock merchandise with efficiency and accuracy
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer

Job Qualifications

• Able to lift up to 40 pounds (occasional lifting up to 50 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications / Requirements :

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills

Career Area

Retail Operations

Supervisor

Who We Are

The Army & Air Force Exchange Service, also known as the Exchange, is the retailer on US Army and Air Force installations worldwide.

An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families.

In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region.

The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Job Qualifications

Completion of High School or the equivalent.

Additional Qualifications / Requirements

Currently hiring for the following position(s) and must be 18 years or older :

• Main Store Laborer : Mon-Sat 0630-1500, Sunday 1000-1800
• South Main Express Laborer : Mon-Sun 1200-1800
• South Main Express Roving Store Worker : Mon-Sun 1100-1800

The Recruiting Office conducts On-The-Spot interviews for these positions EVERY Friday from 1000-1300 at BLDG #1831. You can reach the Recruiting Office at 337-537-0268.

Salary Minimum

15.00

Salary Maximum

19.66

Job Type

Hourly

Number of Positions Remaining

Job Expires

05-Jul-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates.

Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time