Top Customer Service Executive jobs in New Jersey

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Oracle Cloud Architect
  • IT Customer Service - POST
  • Newark, NJ CONTRACTOR
  • Job Title: Oracle Cloud Technical Solution ArchitectLocation: Newark, NJ Key Responsibilities:Experience designing robust and scalable solutions on the Oracle Cloud platform to meet client requirements. This involves understanding client needs, assessing existing systems, and proposing technical architectures that effectively leverage Oracle Cloud services.Experience providing technical leadership throughout the project lifecycle, from initial planning and design to implementation and maintenance. This includes guiding development teams, conducting code reviews, and ensuring adherence to best practices.Experienced engaging with clients to understand their business objectives, technical challenges, and opportunities for leveraging Oracle Cloud technologies. Acting as a trusted advisor, you'll help clients make informed decisions about their cloud strategy and architecture.Collaborating with NJTransit IT team to understand business requirements and develop compelling technical proposals and presentations. This may involve creating proof-of-concept demonstrations and conducting technical workshops.Leading or supporting the implementation of Oracle Cloud solutions, including configuring cloud services, integrating with existing systems, and manage troubleshooting technical issues as they arise.Continuous Learning and Innovation: Staying up-to-date with the latest Oracle Cloud technologies, industry trends, and best practices. Proactively identifying opportunities for innovation and improvement within the organization and for clients.Required Skills and Qualifications:The Candidate should have extensive experience designing, implementing, and supporting complex IT solutions, focusing on Oracle Cloud, especially in Oracle SaaS applications.The candidate must have a deep understanding of cloud architecture principles, including microservices, containerization, serverless computing, and hybrid cloud environments. They must also be proficient in designing highly available, scalable, and secure cloud solutions.Certification in relevant Oracle Cloud technologies, such as Oracle Cloud Infrastructure Architect Associate or Professional, is highly desirable.The candidate must possess excellent communication skills and the ability to articulate technical concepts to technical and non-technical stakeholders. Strong collaboration skills, enabling effective teamwork with clients, sales teams, and internal stakeholders.In addition to the above, the candidate must have strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues in complex environments.The candidate should have a passion for continuous learning and professional development and a keen interest in emerging technologies and industry trends.Education and Experience:Bachelor's or Master's degree in Computer Science, Engineering, or a related field.Several years of experience in a technical role, focusing on Oracle Cloud technologies and architecture.Previous experience in a client-facing consulting or advisory role is advantageous.Overall, the role of an Oracle Cloud Technical Solution Architect is multifaceted, requiring a blend of technical expertise, strategic thinking, and practical communication skills to deliver successful cloud solutions for clients.

    Job Type: Contract

    Experience level:

    • 10 years

    Schedule:

    • 8 hour shift

    Experience:

    • Oracle Cloud: 10 years (Required)

    Ability to Relocate:

    • Newark, NJ 07102: Relocate before starting work (Required)

    Work Location: In person

  • 24 Days Ago

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Project Manager (Light Rail Project)
  • IT Customer Service - POST
  • Newark, NJ CONTRACTOR
  • Job title: Project Manager - Information Technology (Newark Light Rail Project Lead)Location: Newark, NJJob summary: * NJ State Client Innovation seeks a Project Manager for the Connected Assets proje...
  • 2 Days Ago

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Business Systems Consultant
  • IT Customer Service - POST
  • Trenton, NJ CONTRACTOR
  • Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications.Position is Hybrid; 2 Day...
  • 8 Days Ago

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Customer Service Account Executive
  • Corporate Subscriptions Services LLC
  • Montvale, NJ FULL_TIME
  • Position Overview Job Title: Customer Service Account Executive Location: 100% remote Salary: $21 - $23 / hourly About Couranto:Couranto has maintained a consistent focus on capitalizing on the power ...
  • 11 Days Ago

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Operations Specialist - Dispatcher
  • Executive Movers Service Inc
  • Riverside, NJ FULL_TIME
  • ***Please read the add completely******No Recruiters or Third Party Agencies******Please do not contact our office. If selected to interview our team will contact you******Compensation is Negotiable B...
  • 8 Days Ago

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Service Technician, Compressor Technique- Newark, NJ
  • Atlas Copco Compressors LLC -North America Customer Center
  • Newark, NJ FULL_TIME
  • Service Technician, Compressor Technique- Newark, NJ Functional area: Service Country: United States City: Newark, NJ Company name: Atlas Copco Compressors LLC Date of posting: Apr 2, 2024 Passionate ...
  • 26 Days Ago

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Client Relations Representative
  • Luma Marketing Group
  • Loveland, CO
  • Job Description Job Description We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marke...
  • 6/1/2024 12:00:00 AM

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IM&T Client Service Officer
  • Fifth Third Bank - Fifth Third Bancorp
  • Cincinnati, OH
  • Serve as administrative officer on investment management, individual retirement and custody accounts with $1 MM- $5 MM i...
  • 6/1/2024 12:00:00 AM

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Client Service Officer (Remote Eligible: AZ, NM)
  • Enterprise Bank & Trust
  • Santa Fe, NM
  • Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
  • 5/31/2024 12:00:00 AM

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Client Relations Representative
  • IMPERIAL STARS ACQUISITION LLC
  • Albany, NY
  • Job Description Job Description Our professionals work with account holders directly for our clients. These clients know...
  • 5/30/2024 12:00:00 AM

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Client Relations Representative
  • North Inc
  • University City, MO
  • Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
  • 5/30/2024 12:00:00 AM

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Client Relations Representative
  • VISTA CHICAGO INC
  • Franklin Park, IL
  • Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
  • 5/29/2024 12:00:00 AM

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Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 5/29/2024 12:00:00 AM

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Client Relations Representative
  • Resilience Inc
  • Southhaven, MS
  • Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
  • 5/29/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$268,742 to $404,050

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019