Top Customer Service Executive jobs in Connecticut
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Top Service Advisor
- Whaling City Auto Group
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London, CT
FULL_TIME
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Service Advisor with Exceptional Track Record! - Just Added!
As the Top Service Advisor at Whaling City Auto Group, you will be responsible for providing exceptional customer service to our clients and managing all aspects of their vehicle service needs. This is a full-time, individual contributor role in the auto industry located in New London, Connecticut. You will have the opportunity to work with a dynamic team and promote customer satisfaction while contributing to the success of the company.
Compensation & Benefits:
We offer a competitive salary and benefits package including medical, dental, and vision insurance, paid time off, and employee discounts on vehicle purchases and services.
Responsibilities:- Greet customers and provide a warm, welcoming environment
- Consult with customers to determine their service needs and recommend appropriate solutions
- Schedule service appointments and coordinate loaner vehicles as needed
- Communicate with clients about the status of their service and any additional recommendations
- Maintain detailed records of all service transactions and completed work
- Handle customer inquiries and complaints in a professional, timely, and effective manner
- Collaborate with service technicians to ensure prompt and high-quality service for customers
- Upsell services and maintenance plans to increase revenue
- Monitor inventory levels of service supplies and equipment
- High school diploma or equivalent; post-secondary education in automotive technology or related field is preferred
- Prior experience as a Service Advisor in the automotive industry is strongly desired
- Excellent communication and customer service skills
- Proficient in computer and data entry skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Willingness to work occasional weekends and holidays
Whaling City Auto Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other legally protected status. We are committed to creating an inclusive environment for all employees. - 7 Days Ago
Executive Steward
- The Service Companies
-
Mashantucket, CT
FULL_TIME
- Job Title: Executive Steward, Foxwoods Casino Position Location: Mashantucket, Connecticut Company Overview: The Service Companies offers a wide range of managed, staffing, specialty, and engineering ...
- 2 Months Ago
Service technician
- Executive Honda - Wallingford
-
Wallingford, CT
FULL_TIME
- Join the Elite Team at Executive Honda - Experienced Technicians Wanted! Unlock a world of opportunity at Executive Honda, where your skills are recognized, and your career is set for growth. We are c...
- 19 Days Ago
Experienced Service Technician
- Executive Dodge Jeep
-
Wallingford, CT
FULL_TIME
- Executive Auto Group is seeking an experienced TechniciansUp to a $5000.00 Sign on Bonuses based on your experience levelLongevity Bonuses paid out every year just in time for ChristmasAggressive pay ...
- 19 Days Ago
SAP Digital Customer Engagement Analyst (SAP Basis) - 4927749
- Hispanic Technology Executive Council
-
Hartford, CT
FULL_TIME
- Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTU...
- 22 Days Ago
Customer Service Rep
- Industrial Service Solutions
-
Enfield, CT
FULL_TIME
- SummaryActs as the liaison between customers and estimation team to ensure a premium quoting and customer service experience. The primary objective is to ensure that our customers have a seamless expe...
- 7 Days Ago
Top Customer Service Executive jobs at Popular Companies
Client Service Officer (Remote Eligible: AZ, NM)
- Enterprise Bank & Trust
-
Santa Fe, NM
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Lacey, WA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Penngrove, CA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Dedicated Customer Professional
- Chevron
-
Lemon Grove, CA
- At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard...
- 6/10/2024 12:00:00 AM
Client Service Officer - C11
- Citigroup Inc
-
New York, NY
- The Client Service Intmd Analyst is a developing professional role. Deals with most problems independently and has some ...
- 6/8/2024 12:00:00 AM
Client Relations Representative
- North Inc
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Saint Louis, MO
- Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
- 6/7/2024 12:00:00 AM
Client Relations Representative
- Resilience Inc
-
Collierville, TN
- Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
- 6/7/2024 12:00:00 AM
Client Service Officer - C11
- Citigroup, Inc.
-
New York, NY
- The Client Service Intmd Analyst is a developing professional role. Deals with most problems independently and has some ...
- 6/6/2024 12:00:00 AM
About Connecticut
Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$264,042 to $396,981
Most Popular Cities in Connecticut for Top Customer Service Executive Jobs
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019