Top Contact Center Executive jobs in Hawaii

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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ASSISTANT EXECUTIVE CHEF - FULL TIME - TOP WAGES!
  • The Fish Hopper Seafood and Steaks
  • Kona, HI FULL_TIME
  • The Fish Hopper - KAILUA Kona


    Job Description: ASSISTANT EXECUTIVE CHEF


    SALARY: SALARY BOE BENEFITS

    Summary:

    Oversee all foods, recipes and food production. Initiates development of menus, food purchase specification, and recipes. Supervises all production of menu items. Maintains high professional food quality and sanitation standards. Trains and mentors kitchen personnel, upholds company policies and abides by state employment standards. Represents The Fish Hopper with a professional and positive outlook.

    Duties and Responsibilities:

    • Plan menus and work out food and labor costs
    • Plan staff schedules and supervise the activities of cooks and kitchen staff
    • Coaches staff with food preparation issues, trains sous chefs and other kitchen staff members to have clean stations and standards
    • Order food, kitchen supplies and equipment working with local fishermen and vendors for best pricing
    • Demonstrate techniques to cooks and advise on cooking procedures
    • Train and enforce sanitary regulations and Fish Hopper policies
    • Assist in hiring, supervising, training and disciplining staff
    • Assist and maintain portion and inventory control. Perform physical inventories monthly, ensure FIFO and food rotation is practiced.

    Knowledge Skills and Abilities Required:

    • Ability to plan a variety of menus and daily specials, predominantly seafood.
    • Knowledge of supplies, equipment and/or services ordering and inventory control.
    • Ability to read, understands, follow, and enforce safety procedures.
    • Organizational and Coordination skills.
    • Knowledge of planning and scheduling techniques.
    • Skills in cooking and preparing a variety of foods.
    • Ability to develop and test recipes and/or techniques for food preparation/presentation.
    • Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments.
    • Ability to coordinate quality assurance programs in area of specialty.
    • Ability to plan work schedules and assign duties; ability to provide or arrange for training
    • Maintain high level of personal cleanliness, good communication skills and enjoy cooking
    • Punctuality and flexibility to perform shift work on the basis of a 60-70 hour workweek schedule as required
    • Ability to work under pressure and stay calm in difficult situations.

    Working Conditions and Physical effort:

    • Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.
    • Moderate physical activity. Requires handling of average-weight objects up to 30 pounds or standing and/or walking for more than (8) hours per day.



    *Must have a NEgative TB Test

    *Must BE SERV-SAFE CERTIFIED

    *Pay is based on Experience

    *Must be available days/nights/weekends/holidays

    *Insurance Available once eligible

    The job DESCRIPTION of EXECUTIVE chef is a GUIDE TO ASSIST such EMPLOYEE in his/her position. The position of EXECUTIVE chef may expand in areas beyond this description and should not be INTERPRETED as a LIMITATION of the position. The Owner has the right to modify or change this description at any time, without prior notice.

  • 1 Month Ago

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Information Technology Help Desk Contact Center Analyst - Honolulu
  • Frontline Managed Services
  • Honolulu, HI FULL_TIME
  • DescriptionDo you want to shift gears into a new IT career? We will steer your future towards the finish line!Frontline Managed Services is looking for talented individuals who are passionate about te...
  • 2 Months Ago

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Executive Assistant
  • Kalihi Palama Health Center
  • Honolulu, HI FULL_TIME
  • Primary Purpose: The Executive Assistant provides administrative support and assistance to the CEO/Executive Director. The position also assists other members of the Executive team as needed. The exec...
  • 26 Days Ago

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Executive Director
  • Inkinen Executive Search
  • Lihue, HI FULL_TIME
  • The Executive Director is an experienced nonprofit leader, with program development and board relations experience, a strong background in social services and, a well-established network on Kauai.Posi...
  • 3 Days Ago

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Contact representative
  • Hilton Grand Vacations
  • Honolulu, HI FULL_TIME
  • Job Description New Marketing Representative Off Property Contact may be eligible for sign on bonus up to $1500 based on your experience As a Bilingual Marketing Representative Off Property Contact (J...
  • 20 Days Ago

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F/T DISHWASHER - TOP PAY!
  • The Fish Hopper Seafood and Steaks
  • Kona, HI FULL_TIME
  • Aloha! The Fish Hopper in Kona has an IMMEDIATE opening for a Full Time Dishwasher with TOP PAY! No previous restaurant experience required. Requirements: Be able to work in hot, wet, humid and loud e...
  • 1 Month Ago

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Call Center Operations Manager
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Careers
  • Jacksonville, FL
  • LOCATION: Jacksonville, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $50000 - $60000 / year BENEFITS & PERKS...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • ValorVIP
  • Jacksonville, FL
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Military Recruitment
  • Las Cruces, NM
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operations Manager
  • MCI Military Recruitment
  • Savannah, GA
  • POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
  • 6/11/2024 12:00:00 AM

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Call Center Operator
  • Preferred Dental/Laurel Smiles
  • Ellicott City, MD
  • Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal...
  • 6/9/2024 12:00:00 AM

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Director Call Center Operations
  • SilverSearch, Inc.
  • Morris Plains, NJ
  • Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morri...
  • 6/7/2024 12:00:00 AM

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Director Call Center Operations
  • Spyglass Partners, LLC
  • Director, Call Center Operations Location: NJ (Hybrid) Must have extensive experience with (list top skill(s)): Call Cen...
  • 6/7/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$246,882 to $404,049

Top Contact Center Executive in Tacoma, WA
Everyone was frustrated, especially the call center agents.
January 17, 2020
Top Contact Center Executive in Chicago, IL
While there is no “one size fits all” solution, the key to successfully delivering results for all three concerns requires expertly combining people, processes and technology to solve these top challenges.
December 16, 2019