Top Claims Executive plans and directs all aspects of an organization's insurance claims function. Responsible for managing and implementing claims programs for all lines of insurance. Being a Top Claims Executive directs the review and settlement of complex or high dollar claims. Develops procedures and policies to enhance and improve the processing, investigation, and settlement of claims. Additionally, Top Claims Executive ensures legal examinations are made when appropriate. Requires a bachelor's degree. Typically reports to top management. The Top Claims Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Claims Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Salesforce Administrator
On-site | Omaha, NE | Reports to IT Director
About Premier Claims
We are building a diverse and collaborative culture at Premier Claims where remarkable people
(like you) work together to provide world-winning service for our clients. As a public adjusting
firm, our mission is to advocate for policyholders to ensure their insurance claims are handled
responsibly and efficiently, and that they receive funds fairly due to them from their insurance
carriers. Since 2017, Premier Claims has become the leading public adjusting firm in the United
States. If you’re ready to grow your career with us or even just curious to know more, we’d love
to meet you!
The Salesforce Admin is solely responsible for the buildout and automation of processes within
the Premier Claims CRM. This position is responsible for assisting with all Premier Claims’ CRM
maintenance and development, and miscellaneous reporting, data work, and integrations to
external platforms as needed. The Salesforce Admin demonstrates the Premier Claims core
values of humble, extra mile, all in, reliable, decisive and has strong interpersonal relationship
skills, including being able to discern implied needs and requirements in a process. The
Salesforce Admin is a self-starter who is resourceful in completing tasks and moving projects
forward independently. The Salesforce Admin reports to the Process Improvement Director.
Responsibilities and Core Functions
● Integrate into office culture and expectation:
o Be present and engaged in the weekly company-wide conference calls;
o Maintain professional attitude and demeanor both with internal personnel and
external communications.
● Maintain and Develop Salesforce:
o Troubleshoot issues, bugs, and errors within Salesforce flows, reports, and
general processes;
o Revise and update existing flows and processes as needed and requested, under
the direction and approval of the Process Improvement Director, that will require
the update and buildout of various screen flows, record trigger flows and
scheduled path flows, dashboards, reports, etc;
o Respond in a timely and professional manner to personnel requests for
Salesforce errors and issues;
o Be solely responsible for the buildout, documentation, testing, and final
preparation of automations, flows, and reports as related to new and evolving
processes within Salesforce;
o Creation and editing of various objects, page layouts, reports, dashboards, user
permissions, profiles, etc. as needed to ensure processes and projects work end
to end.
● Responsible for data clean up, management, and reporting as needed and requested.
● Work closely with all departments to make sure that their Salesforce needs are met.
● Assist with the implementation training and feedback gathering on projects and
processes.
● Attend and facilitate all Salesforce overview-based trainings as needed.
● Occasional early arrivals/late departures.
● Other duties may be requested or assigned at any time at the discretion of the IT
Director, or CFO.
Requirements
● Strong communication, customer service, troubleshooting, and organizational skills and
the ability to complete assigned work with minimal instruction and supervision
● 2 years experience working in positions that apply Salesforce Admin knowledge and
understanding
● Significant experience and comfort with Salesforce Flow Builder, specifically screen
flows and scheduled path record trigger flows
● Ability to repeatedly follow guided processes
● Skills with Google Workspace (Gmail, Google Calendar)
● Skills with Microsoft Office (Specifically Excel)
● Experience working with and organizing documentation relating to projects and your
work
● Ability to work in both Windows and Mac OS
● Problem solving skills
● Innovation and intellectual curiosity
● Salesforce certifications are a plus
● Experience working in Insurance or with the insurance claims process is a plus
Benefits:
● Competitive salary
● Health, dental, and vision insurance
● Retirement savings plan
● Paid time off and holidays
● Professional development opportunities
Join Premier Claims and be part of a dynamic team dedicated to revolutionizing the insurance
claims industry through innovation and technology. Apply now to take your career to the next
level!
Job Type: Full-time
Pay: $75,000.00 - $83,000.00 per year
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Work Location: In person