Telecommunications Engineer jobs in Idaho
Telecommunications Engineer designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement. Being a Telecommunications Engineer develops solutions that meet business requirements. May require a bachelor's degree in area of specialty. Additionally, Telecommunications Engineer typically reports to a supervisor or manager. To be a Telecommunications Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Telecommunications Engineer jobs
Consumer Specialist-Retail
- TDS Telecommunications LLC
-
Caldwell, ID
FULL_TIME
-
Overview
Work Location: 5210 Cleveland Blvd Ste. 102 Caldwell, ID 83607
Type of Position: Full Time – 40 Hours per Week
Hourly Rate: $19.88
Hours: 9:00am-6:00pm with a rotating Saturday of 8:00am-5:00pm. (Every 4-6 th Saturday)
What does a day in the life as a Consumer Specialist - Retail look like?!
You’ll start by getting logged into the systems before unlocking the store doors, then depending on the store traffic, you’ll initiate your day by welcoming customers either in person or over the phone. During customer interactions, your primary focus is to address their initial inquiries with a positive demeanor, displaying empathy when necessary. These interactions will include a variety of what a customer is looking for, including questions about new or existing services, troubleshooting issues or inquires about our fiber construction.
You will be expected to utilize the provided tools effectively to retain customers and boost revenue by promoting additional services. While daily tasks may vary, you will generally spend more time on call then assisting customers in person at the store. Regular ability to maintain exceptional attendance and promptness for work is significantly important in this position!
Did we mention that you’ll also be receiving these amazing benefits?- Medical, Dental, Vision coverage starting on day 1 of employment!
- Excellent 401k plan (100% matching on 3%, 40% matching on 2%)
- 3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO!
- Discounts on TDS services
- Tuition assistance after working with TDS for 1 year
The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $19.88 per hour.
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com .
TDS Telecom, headquartered in Madison, Wis., employs 3,600 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com .
Responsibilities- Assist customers over the phone and face-to-face for Retention, Disconnect and Move order calls and walk-in requests, as well as identifying needs and selling services to both prospect and existing customers. Uses save techniques that involve negotiation & interpersonal communication skills in order to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
- Deliver sales and retention results through providing exceptional customer service. Exceed or meet monthly goals including increased revenue and retention metrics.
- Resolves complex/escalated customer problems in partnership with other teams to ensure long term solutions to avoid future issues.
- Resolves construction related issues in our Out of Territory markets by creating and completing Triage tickets.
- Keeps current with Promotions, Products and processes necessary to meet or exceed performance metrics.
- Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
Required Job Qualifications- 1 year’s in a customer service or sales role.
- 2 years computer experience (may include order applications, Microsoft Outlook, Word, or Excel)
- Must follow the TDS attendance guidelines to meet our customers’ needs.
- Ability to meet or exceed sales goals.
- Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
- Excellent interpersonal communication skills (i.e., verbal, written, listening).
- Possess a strong sense of customer focus.
- Must possess strong decision making and problem-solving skills.
- Ability to handle a high volume of phone calls in a structured, contact center environment.
- Experience working with escalated customer issues and problem resolution both over the phone and face to face.
- Must show the ability to be flexible in roles, schedules and situations with customers.
Benefits
Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here .
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
Pay Range (Hr./Yr.)
$17.31/Hr. - $25.97/Hr. - Just Posted
Consumer Specialist-Retail
- TDS Telecommunications LLC
-
Coeur d'Alene, ID
FULL_TIME
- OverviewWork Location: 2834 N Ramsey Rd, Suite 109, Coeur d'Alene, ID Type of Position: Full Time – 40 Hours per WeekHourly Rate: $19.88Hours: 9:00am-6:00pm with a rotating Saturday of 8:00am-5:00pm. ...
- 1 Day Ago
Direct Sales Representative
- TDS Telecommunications LLC
-
Coeur d'Alene, ID
FULL_TIME
- OverviewAt TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep -- educating them on our products and services, and how they can enrich the...
- 1 Day Ago
Field Service Technician
- TDS Telecommunications LLC
-
Coeur d'Alene, ID
FULL_TIME
- OverviewAs a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You...
- 1 Day Ago
Power Generator Project Manager
- Legacy Telecommunications, an Ontivity Company
-
Nampa, ID
FULL_TIME
- SummaryThe Power Generator Project Manager will oversee customer relations and functional areas of the generator project including estimating, budgeting, site walks, and request for proposals for comm...
- 6 Days Ago
Assistant-Field Services Operations
- TDS Telecommunications LLC
-
Falls, ID
FULL_TIME
- OverviewThe Assistant-Field Services Operations is a multi-faceted position responsible for coordination and completion of Field Service operational responsibilities in a centralized setting. It requi...
- 9 Days Ago
Telecommunications Engineer jobs at Popular Companies
Senior Telecommunications Engineer
- Illuminate Mission Solutions
-
Herndon, VA
- Overview: Illuminate Technologies, LLC is seeking a Senior Telecommunications Engineer to provide support for local and ...
- 6/1/2024 12:00:00 AM
Senior Telecommunications Engineer
- Sky Communications, Inc.
-
Washington, DC
- Sky Communications, Inc. is seeking a senior telecom technician with 10+ years’ experience with VoIP and traditional PBX...
- 5/30/2024 12:00:00 AM
Telecommunications Engineer - APCO
- Virginia Department of Human Resource Management
-
Chesterfield, VA
- Telecommunications Engineer - APCO Job no: 5012434 Work type: Full-Time (Salaried) Location: North Chesterfield, Virgini...
- 5/30/2024 12:00:00 AM
Telecommunications Engineer
- Strategic Staffing Solutions
-
Charlotte, NC
- Job Title: Telecom Engineer – Hiring FAST! Location: Charlotte, NC Pay Rate: $40-42/HR on W2 Only – NO C2C Setting: Onsi...
- 5/29/2024 12:00:00 AM
Telecommunications Engineer - III
- The Judge Group
-
Bellevue, WA
- Important Skills- Knowledge and experience with Granite circuit database- IP knowledge and understanding of routing / as...
- 5/29/2024 12:00:00 AM
Sr. Telecommunications Engineer
- 1-800-FLOWERS.COM, INC.
-
Jericho, NY
- We are open to candidates in the following areas: Jericho, NY Medford, OR Chicago, IL Columbus, OH Atlanta, GA For nearl...
- 5/29/2024 12:00:00 AM
Telecommunications Engineering Technician
- Leidos
-
Pittsburgh, PA
- Description The National Airspace Systems Integration Support (NISC) program at Leidos is seeking a Telecommunications E...
- 5/23/2024 12:00:00 AM
Telecommunications Engineering Technician
- Leidos
-
Portland, OR
- Description The National Airspace Systems Integration Support (NISC) program at Leidos is seeking a Telecommunications E...
- 4/10/2024 12:00:00 AM
About Idaho
Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise.
Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Engineer jobs
$63,991 to $86,414
Most Popular Cities in Idaho for Telecommunications Engineer Jobs
What does a Telecommunications Engineer do?
Telecommunications Engineer in Omaha, NE
Telecommunications engineers are the individuals responsible for the availability of wireless internet, cable television, and mobile phone networks.
January 03, 2020
Telecommunications Engineer in Minneapolis, MN
Telecommunication engineers are in high demand due to wireless communication access and the expectation to have instant communication across the globe.
February 05, 2020
Telecommunications Engineer in New Brunswick, NJ
Performs specific and moderate portions of a broader assignment of an experienced engineer.
December 31, 2019