Telecommunication Rates Manager manages a team of analysts who develop, review, analyze, and update rating schedules and schedule tables. Oversees liaising with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Telecommunication Rates Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Telecommunication Rates Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The Role
Position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements.
Persons in this position will be expected to : evaluate customers’ service needs in addition to recognizing and suggesting additional / alternative services as appropriate.
Position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services.
These responsibilities include enabling wireless / wired networks on company-approved modems / routers, connecting wires and cables to terminals, and attaching / detaching various kinds of hardware to wires, cables, buildings, poles and inside facilities from the cross-connect or serving terminal up to and inside the customer’s home.
Signing Bonus
This position is eligible for up to $2,500 bonus based on the following : $1,250 bonus after 3 months from start date, $1,250 bonus after 9 months from start date.
Wage step increases will also be received 6 months from start date and 12 months from start date.
Location and Schedule
This is a full time position in Murray, UT. Typical schedule is Monday-Friday 8;00am-4 : 30pm with rotating weekends and possible overtime.
The Main Responsibilities
Major Responsibilities of the Position :
LAN peripherals such as Wii; printers; IPTV; other wired and wireless communication devices linked into the home network.
Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals and attach / detach various kinds of hardware to wires and cables.
This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems and home entertainment systems) and installing / maintaining / repairing inside wiring and jacks.
and perform specified work.
Test equipment, lines and services to verify proper installation and / or repair.
What We Look For in a Candidate
Work Environment :
Education / experience :
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$22.39 - $33.58- in these states : UT
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition # : 333689 Background Screening This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be : (a) required to join the union and pay union dues as a condition of employment;
or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
Equal Employment Opportunities
Last updated : 2024-05-24