Telecommunication Rates Manager manages a team of analysts who develop, review, analyze, and update rating schedules and schedule tables. Oversees liaising with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Telecommunication Rates Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Telecommunication Rates Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job Description
Receive and transmit emergency and non-emergency phone calls and messages, information and inquires over a variety of communication networks to appropriate agencies and personnel.
Record, classify and maintain records of all communication logs using computer aided dispatching software. Determine priorities of calls for service including life or death situations and dispatch appropriate units for response.
Maintain familiarity with major roads, streets, public buildings and the general geographic locations of the Warm Springs Indian Reservation.
Receive information, questions and requests for service from the public or emergency services personnel. Maintain strict confidentiality.
Requirements
Must possess a High School Diploma or GED equivalent. Must complete the Oregon Department of Public Safety Standards and Training (DPSST) Telecommunications (Dispatcher) and Emergency Medical Dispatch (EMD) certification course within one year.
No felony convictions on record and no disqualifying convictions. Must submit to and pass pre-employment alcohol and drug screen.
Benefits
Benefits include : Excellent medical insurance with low annual maximum-out-of-pocket costs, plus vision and dental. Available flex spending plan for daycare and medical costs.
Also available are numerous supplemental insurance packages. 401(k) retirement with up to 5% employer matching after one year of employment.
Eleven days of paid holidays and Personal time off (PTO) accruing at 130 hours annually with increases after three years of service.
Requirements
Must possess a High School Diploma or GED equivalent. Must complete the Oregon Department of Public Safety Standards and Training (DPSST) Telecommunications (Dispatcher) and Emergency Medical Dispatch (EMD) certification course within one year.
Last updated : 2024-05-07