Technical Support Analyst jobs in New Jersey

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Network Technical Support Analyst
  • Compunnel Inc.
  • Paulsboro, NJ FULL_TIME
  • Description

    Develop and perform implementation activities for projects

    Perform Quality Assurance activities including identifying and submitting network design issues to Engineering

    Participate in Follow-the-Sun (FTS) on-call rotation

    Primary contact for vendor TAC in support of operational problems

    Develop and maintain Technical Support process and deliverables

    Develop and maintain process for hand-over of technology and service to Operations

    Develop and maintain Network Service Support Models Develop and maintain Operations Practices Develop and maintain workflow automation

    Other Responsibilities

    Assist with development and maintenance of Network Service General Practices, Network technology, and service ISRMPs

    Network technology recommendations

    Network device OS recommendations

    Technology training program

    Network service strategy

    Device configuration standards

    Technical Skill Requirements

    Minimum of 3-5 years of Telecom Networking related experience with specialties in supporting one or more areas:

    Medium to large enterprise networking infrastructure/services.

    Core Networking Technologies - Routing, Switching, TCP/IP, Wireless LAN

    Transport technologies - MPLS, Frame Relay, VSAT, Leased lines, campus cabling

    Network Security - Remote Access Technologies, IPSec

    Voice Service technologies: PBX, VMX, Call Center-IVR, Cisco IP Telephony, Microsoft LYNC

    Data Centre Services - Application Accelerator, Load Balancer

    Routing Protocols - BGP, ISIS, EIGRP Vendor familiarization - Cisco, Juniper, F5 General

    Skills

    Fluent English communication skills, both verbal and written

    Presentation and interpersonal skills

    Mature and able to work in a global virtual team environment

    Proactive and able to work independently with minimal supervision

    Multitasking Skills - (ability to manage assigned tasks while being flexible work other priority issues as they arise)

    Process oriented

    Good analytical skills

    Good team player

    Project management skills

    Computing Environment: Cisco/Juniper/HP routers and switches, W7, W2K, UNIX, LINUX subsets and proprietary solutions for specific systems and applications

    Education: Bachelors Degree
  • 5 Days Ago

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Technical Support Analyst
  • Ambassador Resources
  • Nutley, NJ FULL_TIME
  • ERP System / Tech Support Analyst Full Time 80K to 100K Nutley, NJ Job Description:We are seeking an experienced ERP Systems / Technical Support Analyst to join our team.Key Responsibilities:Developin...
  • 8 Days Ago

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iSAT Technical Support Analyst
  • Hermitage Infotech
  • Piscataway, NJ FULL_TIME
  • Please see the below req and send me your updated resume in word document. Please confirm your minimum expected salary, visa status, current location, contact details and availability to start a new p...
  • 18 Days Ago

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Senior Analyst-Technical Support
  • Robert Half
  • Berkeley Heights, NJ PER_DIEM
  • Job SummaryThe primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripher...
  • 23 Days Ago

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Technical Support Analyst
  • Brookdale Associates
  • Berkeley Heights, NJ FULL_TIME
  • Job Summary: The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, periph...
  • 1 Month Ago

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Senior Analyst, Technical Support
  • Ready Capital
  • Berkeley Heights, NJ FULL_TIME
  • Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage yo...
  • 2 Months Ago

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Technical Support Analyst
  • Cynet Systems
  • Warrenton, VA
  • Job Description: Skills: Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Mi...
  • 6/12/2024 12:00:00 AM

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Technical Support Analyst
  • Congruex
  • Fort Lauderdale, FL
  • Description Job Profile Technical Support Analyst Ft. Lauderdale, FL Based on Experience Southeast Utilities of GA, a Co...
  • 6/12/2024 12:00:00 AM

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Technical Support Analyst
  • Akkodis
  • Louisville, KY
  • Job Responsibilities: Troubleshooting technical issues from the end users Gathering the proper information and escalatin...
  • 6/11/2024 12:00:00 AM

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Technical Support Analyst
  • GalaxE.Solutions
  • Pittsburgh, PA
  • Computer hardware diagnostic, troubleshooting, configuration, and refresh. Software installation and troubleshooting. Vo...
  • 6/10/2024 12:00:00 AM

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Technical Support Analyst
  • STRATACACHE GROUP
  • Dayton, OH
  • Job Details Job Location Needmore - Dayton, OH Position Type Full Time Education Level High School Job Category Informat...
  • 6/10/2024 12:00:00 AM

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Technical Support Analyst
  • L.K. Jordan & Associates
  • Austin, TX
  • Assistant Technical Support Analyst in North Austin Temp to hire Monday - Friday 7:30 am - 4:30 pm $20 depending on rele...
  • 6/10/2024 12:00:00 AM

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Technical Support Analyst
  • JBA International
  • Washington, DC
  • https://www.linkedin.com/jobs/view/3688098955/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxY...
  • 6/9/2024 12:00:00 AM

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Technical Support Analyst
  • Children's Hospital Association
  • Lenexa, KS
  • Job Description Become a champion for children's health with a career at CHA. We serve with purpose and passion to help ...
  • 6/8/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$39,723 to $50,549

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023