Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
We are seeking a Tier 1 Technical Support Specialist to provide prompt and effective technical assistance for our client. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. You will be responsible for resolving technical issues, providing product support, and ensuring customer satisfaction through professional and courteous interactions.
What you need to have:
Why you’ll love our client: