Technical Sales Support Specialist jobs in Maryland
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
IT Support Specialist II
- Technical Resources International, Inc.
-
Bethesda, MD
FULL_TIME
-
LocationBethesda, MD 20817 US (Primary)
CategoryInformation TechnologyJob TypeFull-TimeEducationBachelor's DegreeTravelNoneJob Description- Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing.
- Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support.
- Demonstrate strong attention to detail, problem solving, and a desire to provide outstanding customer support.
- Analyze and resolve complex service requests and incidents that have been escalated by the junior level analysts.
- Leverage remote control technology (such as LogMeIn, GoToAssist, Teams) while troubleshooting desktop and laptop problems.
- Utilize advanced technical skills to analyze and resolve technical issues and tasks, including but not limited to setting up shared drives, mapping network drives, installing and updating software, and network troubleshooting.
- Use RemedyForce ticketing system to classify incoming tickets and assign appropriate groups/technicians.
- Assisting programs or projects for Enterprise IT and driving strategic initiatives.
- Server and Desktop Vendor Management.
- Asset Management and Resource Management.
- Promoting and enforcing best practices for Windows server administration.
- Identifying, researching, and validating innovative solutions while applying concepts of appropriate methodologies.
Job Requirements- Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 10), Microsoft Office products, and various Internet browsers to include Internet Explorer and Mozilla Firefox.
- Ability to read and comprehend technical manuals, procurement documentation, and OEM guides.
- Experience installing, upgrading, and removing software; Experience with patch management software (e.g., SCCM) preferred.
- Experience using Helpdesk Service Now, Remedy, etc.) service management software to track incidents and service requests through the full lifecycle.
- Ability to learn new technologies quickly (MS Operating Systems, Office Products, and custom software).
- Advanced experience with Active Directory management & administration including Unlocking accounts/PW Resets, OU’s and Group Policy.
- Proficiencies in MS Office applications and Project Management.
- CompTIA A or Microsoft certification a plus.
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. - 1 Month Ago
Client Technical Support Specialist
- Addison Group
-
Gaithersburg, MD
FULL_TIME
- Job Location: 3 days onsite in Gaithersburg office (needs to be flexible with working outside core hours)Customer Focus, Communications-Oral, Communications-Written, Listening, Analysis Skills: Identi...
- Just Posted
Technical Site Support Specialist
- Metrea Management LLC
-
Annapolis, MD
FULL_TIME
- Reports to: Business Development Manager FLSA Status: Exempt Level: Manager Travel: Significant domestic and occasional international travel Company Overview Metrea Simulations redefines the cutting e...
- 12 Days Ago
Technical Support Specialist
- Senior Helpers - Corporate
-
Towson, MD
FULL_TIME
- Position: Tech Support SpecialistSalary: $26/hrShift: 9am-6pm, M-FPosition Type: Full Time About Us:Since 2002, Senior Helpers has been a national leader in professional, in-home senior assistance ser...
- 16 Days Ago
TECHNICAL SUPPORT SPECIALIST
- LifeBridge Health
-
Baltimore, MD
FULL_TIME
- Summary JOB SUMMARY: Responsible for providing technical support to LifeBridge Health's end-user community on hardware, software, and network related problems, questions and use. Acquires and maintain...
- 23 Days Ago
Technical Support Specialist
- All Roads
-
Dundalk, MD
FULL_TIME
- Excellent opportunity to join All Roads Company, a rapidly growing organization with headquarters in Maryland. We are seeking a Technical Support Specialist to join our internal IT team and support ou...
- 1 Day Ago
Technical Sales Support Specialist jobs at Popular Companies
Technical Sales Support Specialist
- TeamSoft
-
Germantown, WI
- Job Summary: Engage with clients to facilitate software subscription renewals. Keep customers informed through order ack...
- 6/2/2024 12:00:00 AM
IT Technical Support Consultant
- Turner & Townsend
-
San Francisco, CA
- Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver ...
- 6/2/2024 12:00:00 AM
Technical Sales Support Specialist
- sgs.mn
-
- **Technical Sales Support Specialist** * Remote, Newark| Fairfield| West Chester| Philadelphia, Multiple States, United ...
- 6/1/2024 12:00:00 AM
Technical Sales Support Specialist
- Zoho
-
New Braunfels, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
- 6/1/2024 12:00:00 AM
Technical Support Consultant
- Infosys
-
Hartford, CT
- Infosys is seeking a Technical Support Consultant with hands on experience in any of Java/ .NET / python or SQL technolo...
- 5/31/2024 12:00:00 AM
Technical Support Specialist
- Johnson Controls International
-
Coruna, A Coruna
- Field Tech Support Engineer – Sensormatic Solutions Sensormatic Solutions, a unit of Johnson Control, is a leading globa...
- 5/30/2024 12:00:00 AM
Technical Sales Support Specialist
- Addison Group
-
Arlington, TX
- Job Overview In charge of coordinating all aspects of the product line to ensure orders are fulfilled in alignment with ...
- 5/29/2024 12:00:00 AM
Technical Support Specialist
- Hilton Grand Vacations
-
Honolulu, HI
- Job Description The Technical Support Specialist is responsible for daily operational end-user support of all computer s...
- 5/21/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$57,834 to $79,456
Most Popular Cities in Maryland for Technical Sales Support Specialist Jobs
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020