Technical Customer Support Supervisor jobs in Washington

C
Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Federal Way, WA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 6 Days Ago

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Technical Support Analyst
  • Renton Technical College
  • Renton, WA OTHER
  • This full-time classified and overtime eligible position is a member of the College Technology Services team and reports to the Technology Support Services Manager. The Technical Support Analyst (TSA)...
  • 6 Days Ago

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Integrated Contractor Assurance System Technical Support
  • Edgewater Technical Associates
  • Richland, WA FULL_TIME
  • Edgewater is seeking qualified candidates for a Integrated Contractor Assurance System Technical Support opportunity for our customer in Richland, WA to support the Hanford Site. Work Location: Work s...
  • 28 Days Ago

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Customer Support Specialist
  • Mindful Support Services
  • Mountlake Terrace, WA FULL_TIME
  • This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024!*Who We Are:Mindful Support Services is a mental health organization focused on business-to-business suppo...
  • Just Posted

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Front Office Services Supervisor Person
  • Front Office Services Supervisor Person
  • Seattle, WA FULL_TIME
  • As an Office Service Person, you’ll be in charge of supporting copy/print duties, take incoming mail to the right office/department, scheduling conference rooms/guest office space, answering phones, r...
  • 9 Days Ago

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Technical Customer Service Associate, AWS Support Social Media
  • Amazon
  • Seattle, WA FULL_TIME
  • DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-l...
  • 23 Days Ago

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Supervisor Technical Support - Data Center Operations
  • Christus Health
  • San Antonio, TX
  • Description Summary: The Technical Support Supervisor role supervises the Technical Support team in all day to day opera...
  • 6/2/2024 12:00:00 AM

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Technical Support Specialist
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 6/1/2024 12:00:00 AM

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Supervisor Technical Support - Remote
  • UnitedHealth Group, Inc.
  • Minneapolis, MN
  • People Management Provide work direction to IT Service Desk employees to ensure department services are completed within...
  • 6/1/2024 12:00:00 AM

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Technical Support Supervisor
  • Koch Industries
  • Atlanta, GA
  • Your Job The Technical Support Supervisor will have strong people leading skills and a desire to contribute to and impro...
  • 5/30/2024 12:00:00 AM

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IT Technical Support Supervisor
  • Berry Appleman & Leiden LLP
  • Richardson, TX
  • Description Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborat...
  • 5/30/2024 12:00:00 AM

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Technical Support Engineer
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 5/29/2024 12:00:00 AM

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Technical Support Executive
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 5/29/2024 12:00:00 AM

S
Technical Support Supervisor
  • Symbotic
  • Remote, OR
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 4/30/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$89,357 to $119,600