Technical Customer Support Supervisor jobs in Massachusetts

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Technical Support (Customer Care) Remote
  • ReqRoute,Inc
  • Boston, MA FULL_TIME
  • Job Title:  Technical Support (Customer Care)
    Pay Rate: $17.50/hr on W2 paid weekly




    What will you get?
    • A lucrative pay rate of $17.50/hr
    • Get paid weekly, on every Friday
    • All training is paid!
    • Work 100% remote 
    • All equipment will be provided


    What will you do?
    We’re looking for a Tech Support Customer Service Representative to:
    • Answer inbound calls from our internal clients at the branches.
    • Educate clients on account services and capabilities
    • Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
    • Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
    • Have strong organizational skills, attention to detail, and excellent follow-up skills
    • Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

    What you should have?
    • Detail oriented (nothing gets past you)
    • Proficient in Microsoft Office Suite
    • Citrix, Good for enterprise, or Active Directory is a plus
    • Windows 7 navigation skills
    • Basic understanding of computer networking
    • Monitor, speaker, mice and keyboard troubleshooting, etc.
    • Know how to use remote access tools to assist clients
    • Outlook and Microsoft office troubleshooting skills



    Regards,

    Rahul Yadav
    (408) 560-3956
    rahul@reqroute.com
    http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)


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    ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law (www.reqroute.com). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com.


  • 2 Months Ago

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MARKETING COORDINATOR
  • Technical Support International
  • Foxborough, MA FULL_TIME
  • Technical Support International is a growing IT serivce provider Managed Services Provider (MSP) organization based in Foxboro. We strive to provide the best IT support solutions for businesses in the...
  • 1 Day Ago

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Customer Support Center Supervisor
  • GLFHC
  • Methuen, MA FULL_TIME
  • Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the high...
  • 4 Days Ago

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Clinical Supervisor, Family Support
  • Clinical & Support Options
  • Gardner, MA FULL_TIME
  • CSO has a great opportunity for an experienced or newly licensed Clinician to lead our Family Support Services (FSS) team as a Clinical Supervisor in our Gardner office. This position provides support...
  • 4 Days Ago

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Clinical Supervisor, Family Support
  • Clinical & Support Options
  • Pittsfield, MA FULL_TIME
  • CSO has a great opportunity for an experienced or newly licensed Clinician to lead our Family Support Services (FSS) team as a Clinical Supervisor in our Pittsfield office. This position provides supp...
  • Just Posted

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Customer Support Technical Training IV - (E4)
  • Applied Materials
  • Gloucester, MA FULL_TIME
  • Key ResponsibilitiesConducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, workflow, and functional knowledge from the experts; understandi...
  • 3 Days Ago

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Technical Support Consultant
  • Kaseya Careers
  • Columbia, SC
  • Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Prov...
  • 6/10/2024 12:00:00 AM

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Technical Support Supervisor
  • Koch Industries
  • Atlanta, GA
  • Your Job The Technical Support Supervisor will have strong people leading skills and a desire to contribute to and impro...
  • 6/9/2024 12:00:00 AM

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Technical Support Engineer
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 6/8/2024 12:00:00 AM

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Technical Support Executive
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 6/8/2024 12:00:00 AM

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Desktop Support Technician
  • Hiring Now!
  • South San Francisco, CA
  • Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in ...
  • 6/8/2024 12:00:00 AM

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Technical Support Analyst
  • Kaseya
  • Columbia, SC
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 6/8/2024 12:00:00 AM

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Technical Support Specialist
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 6/6/2024 12:00:00 AM

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Technical Support Supervisor
  • Symbotic
  • Remote, OR
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 4/30/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$90,429 to $121,031