Technical Communicator jobs in Texas

Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Shop Foreman & Technical Communicator
  • Tellus Equipment Solutions
  • Stephenville, TX FULL_TIME
  • Position Specifics

    Department: Service

    Reports to: Service Manager or Service Location Manager

    Supervises: None

    Dealer Profile Administration (DPA) Code: Shop Foreman

    Revenue Generating: No

    Purpose

    Assists in coordinating and directing the workload and knowledge of the technicians for maximum efficiency and productivity. Advises and recommends the Service Manager regarding technician skills and training needs.

    Responsibilities

    • Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge.
    • Resource for Technicians, Service Managers/Service Advisors and Parts Leads to help resolve critical product problems by assisting in diagnosis and repair and sharing of best practices.
    • Coordinates CCMS cases between Technicians and John Deere CCMS factory support as needed
    • Works with John Deere as a partner in quality to help identify emerging product quality concerns and support problem resolution
    • Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs
    • May review repair orders for accuracy and completeness
    • Directs and assists in the diagnosis of machine problems of technicians and apprentices
    • Coordinates and schedules all in-house technician training
    • May fill the Service Manager or Service Location Manager role in their absence
    • May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager
    • May assist in the tracking and scheduling of Product Improvement Programs?
    • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
    • Maintains a clean work area and performs work in a neat and orderly fashion
    • Follows all safety rules and regulations in performing work assignments
    • Maintains current knowledge of John Deere and competitive equipment

    Experience, Education, Skills And Knowledge

    • 7 years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
    • Experience leading a team and working cooperatively in a team environment
    • Experience using special tools and following Technical Manual procedures on machines of the Technician’s specialty
    • Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
    • Experience operating vehicles, tools, and equipment for diagnostic purposes
    • Experience with basic computer functions; Experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
    • Experience communicating effectively verbally and in writing
    • Must have an adequate toolset to perform job responsibilities
    • High School Diploma, GED, or equivalent experience required; Associates Degree preferred
    • Valid driver’s license required; CDL (Commercial Driver’s License) preferred
  • 2 Days Ago

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Shop Foreman & Technical Communicator
  • Tellus Equipment Solutions
  • Comanche, TX FULL_TIME
  • Position SpecificsDepartment: ServiceReports to: Service Manager or Service Location ManagerSupervises: NoneDealer Profile Administration (DPA) Code: Shop ForemanRevenue Generating: NoPurposeAssists i...
  • 4 Days Ago

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Shop Foreman & Technical Communicator
  • Tellus Equipment Solutions
  • De Leon, TX FULL_TIME
  • Position SpecificsDepartment: ServiceReports to: Service Manager or Service Location ManagerSupervises: NoneDealer Profile Administration (DPA) Code: Shop ForemanRevenue Generating: NoPurposeAssists i...
  • 4 Days Ago

T
Shop Foreman & Technical Communicator
  • Tellus Equipment Solutions
  • Pearsall, TX FULL_TIME
  • Position SpecificsDepartment: ServiceReports to: Service Manager or Service Location ManagerSupervises: NoneDealer Profile Administration (DPA) Code: Shop ForemanRevenue Generating: NoPurposeAssists i...
  • 8 Days Ago

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Technical Communicator-Machine Division
  • HOLT Group
  • Laredo, TX FULL_TIME
  • The Technical Services Communicator is responsible for analyzing and communicating technical product issues for Caterpillar Machines; involving all products and attachments that the company sells and ...
  • Just Posted

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Technical Communicator II - Machine Division
  • Warren CAT
  • San Angelo, TX FULL_TIME
  • TEAM UP WITH US! The Technical Communicator II is responsible for providing internal and external customers with technical assistance. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: Assist technicians on ...
  • 24 Days Ago

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Technical Communication Specialist
  • Texas Health & Human Services Commission
  • Austin, TX
  • The Technical Communication Specialist plans, develops, writes, edits, and coordinates submittal of documents required t...
  • 6/11/2024 12:00:00 AM

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Technical Communication Specialist
  • Carestream Health
  • Rochester, NY
  • Carestream Health Inc. Innovation that sparks imagination. Continue on to your next challenge with us. Carestream is a w...
  • 6/11/2024 12:00:00 AM

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Graphic Designer - Technical Communications
  • Ledgent Technology
  • Portland, OR
  • Role: Technical Communications Specialist - Graphic Desin Location: Fairview, OR (Hybrid opportunity following training)...
  • 6/10/2024 12:00:00 AM

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Technical Communication
  • Intra Corporation
  • Westland, MI
  • Job Description Job Description Position Summary Technical Communications is responsible for creating technical manuals,...
  • 6/10/2024 12:00:00 AM

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Technical Communication Specialist
  • Metro State University
  • Saint Paul, MN
  • Major job duties Collaborate with the C-PLAN team in the creation and expansion of professional development courses and ...
  • 6/10/2024 12:00:00 AM

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Technical Communicator II - Engine Division
  • Warren CAT
  • Odessa, TX
  • TEAM UP WITH US! The Technical Communicator II is responsible for providing internal and external customers with technic...
  • 6/8/2024 12:00:00 AM

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Technical Communicator II - Machine Division
  • Warren Cat
  • San Angelo, TX
  • TEAM UP WITH US! The Technical Communicator II is responsible for providing internal and external customers with technic...
  • 6/7/2024 12:00:00 AM

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Lead Scrum Master
  • AT&T, Inc.
  • Middletown, NJ
  • Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience t...
  • 6/7/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$73,999 to $94,013

Technical Communicator in Parkersburg, WV
They say “Technical writers are not seen as adding or contributing to meaning.
January 19, 2020
Technical Communicator in Elkhart, IN
CCISs draw from multiple sources for their information, requiring the technical communicator who works with them to think about multiple types of content and delivery.
January 31, 2020
Technical Communicator in Birmingham, AL
You need to learn where technical communication stands with respect to other industries; different types of business writing and documentation opportunities that exists out there; various career paths as an author and manager; various kinds of hi-tech and low-tech documents, etc.
February 10, 2020