Systems Administration Manager jobs in the United States

RESPONSIBILITIES

• Lead and continually improve infrastructure designs through research and adoption of new products and automation technologies for the purpose of lowering cost, easing management burden, or providing performance improvements.
• Identify, gather, analyse, and automate responses to key performance metrics, logs and alerts.
• Provide subject matter expertise for Microsoft Azure, O365 automation, DR/BC
• Work with development teams to create SLI/SLOs.
• Perform common system administration tasks leveraging Terraform, Ivanti, New Relic, Opsramp, Rubrik and other technology platforms as necessary.
• Perform upgrades of infrastructure and services via automation\Infrastructure as code (IaC).
• Leverage previous experience integrating cloud and on-premises solutions for a hybrid data center environment.
• Perform scripting and modify scripts for operational stability and automation of manual tasks (PowerShell and bash in particular).
• Support integrations between third party tools such as ServiceNow.
• Assist in real-time troubleshooting of cloud-application issues.
• Provide leadership on designing, building, and maintaining company level computing standards and processes.
• Provide backup and recovery operational standards that tie to the company’s disaster recovery plan.
• Ensure 24x7 operations of mission-critical systems including cloud platforms, IaaC, and Active Directory.
• Work with Information Security to ensure data security for production, staging, and development environments.
• Provide service support by participating in regular on-call shifts responding to service issues.
• Ensure compliance with PCI policies.

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Required 4 years degree in IT or related field or equivalent experience.
• Minimum 5 years of experience in cloud infrastructure and\or DevOps.

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

• Experience with management and support of Windows, Azure Cloud, AWS Cloud, Google Cloud platforms, and Globalscape.
• Experience with Azure Services like ADLS, AKS, EventHubs, Functions and monitoring metrics around these services. 
• Experience migrating data center workloads to an enterprise cloud platform.
• Experience with Hypervisors, System Center, Active Directory, Group Policy, and RBAC in cloud platforms.
• Experience administering, maintaining, and automating Office 365, with an emphasis on automation.
• Experience with cloud-based WAFs (like Cloudflare) and troubleshooting e-commerce platforms.
• Experience with PowerShell, VB script, Python or other batch scripting technologies.
• Experience supporting 24x7x365 data center and cloud operations.
• Understanding of mature Enterprise processes, Change Control, Release Management, and Governance.
• Working knowledge of virtualization technologies, DR and BC.
• Experience with Infrastructure as a Code utilizing an industry-standard toolset such as Terraform.
• Hands-on experience with Microsoft Azure is required.
• Expert-level debug/troubleshooting skills.
• Able to pick up and learn new AWS/Azure technologies and create internal training documentation.
• Experience with enterprise applications (support, and troubleshooting).
• Experience with observability platforms like New Relic. 
• Experience with Data workflow management platforms like Airflow. 

This position sits within our Atlanta Support Center with an expectation to be onsite 80% of the time.

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.