Specialty Pharmacy Technician jobs in New Jersey
Specialty Pharmacy Technician assists a registered pharmacist with support activities and processes required to dispense high dollar/specialty medications (e.g. Oncology, Multiple Sclerosis). Collects, inputs, and verifies prescription, refill, and patient information. Being a Specialty Pharmacy Technician receives and stocks incoming supplies. May be expected to perform some clerical duties relating to the department. Additionally, Specialty Pharmacy Technician requires a high school diploma. May require Certified Pharmacy Technician (CPhT). Typically reports to a supervisor or manager. The Specialty Pharmacy Technician works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Specialty Pharmacy Technician typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Specialty Pharmacy Technician jobs
Customer Service Pharmacy Technician
- CareFirst Specialty Pharmacy
-
Mount Laurel, NJ
FULL_TIME
-
CareFirst Specialty Pharmacy is looking for an experienced Pharmacy Customer Service Pharmacy Technician. Qualified applicants should have retail or call center experience in pharmacy or related fields. Strong communication, computer and organizational skills are a must.
PHARMACY CUSTOMER SERVICE PHARMACY TECHNICIAN
Job Description
Job Classification: Technician 1
Reports To: Call Center Pharmacist, Pharmacy Manager, Pharmacist-In-Charge (PIC)
Essential Duties And Responsibilities
All Pharmacy Technician functions shall be performed under the direct and immediate supervision of a licensed pharmacist. The following duties and responsibilities shall be performed in compliance with all current pharmacy Standard Operating Procedures (SOPs), rules and regulations:
Customer Service Pharmacy Technician Duties- Answer and triage inbound/outbound calls
- Properly identify customers needs and assist to make the ordering process as easy as possible for the customer.
- Assist customers with questions regarding products and services
- Assist with customers order inquiries
- Advise customers on best shipping options
- Collect and add all necessary information to create a customer account and order
- Create fax request to prescribers
- Make outbound calls to customers for refill reminders or requesting additional information needed.
- Process Faxes
- Identify the fax banner
- Route to appropriate queue
- Saving and attaching fax to correlating customer’s profile
- Process ERX
- Attaching ERX prescriptions to correlating customer’s profile
- Route to appropriate queue
- Data Entry
- Correctly inputs all required data up to and including
- Drug Name
- If prescriptions complies with regulatory requirements to compound
- Working with multiple systems to make logs for prescriptions
- Directions
- Quanyity
- Refills
- Validate and add prescribers
- Understand the different prescribing authorities per each states regulation
- Identify prescribers license and expiration dates
- Bill and process payment correctly.
- Proficient with Pk Compounding Software, Prime RX
- Other duties as assigned
- Taking new verbal prescriptions
- Counseling patients
- Any other functions requiring discretionary judgment reserved by a pharmacist
- New Jersey state pharmacy technician license, PTCB/NHA or in-house NJBOP approved CareFirst Specialty Pharmacy technician training program within 90 days of hire, including all required Continuing Education (CE)
Training and Competency assessments shall be performed and documented in accordance with current pharmacy SOPs. This will include but is not limited to completion of hands-on training, reviewing of training material in the form of videos, slides, reading, and understanding, or SOPs.
Supervisory Responsibilities
Customer Service Pharmacy Technician - Has no supervisory responsibilities
Lead Customer Service Pharmacy Technician – Will be assigned responsibilities to supervise and train Customer Service Pharmacy Technicians.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – High school diploma or equivalent as required by New Jersey Board of Pharmacy. Is PTCB or NHA certified or will complete this National Pharmacy Certification within 90 days of hire or CareFirst state board of pharmacy approved technician training program. Experience working in a call center is a plus but not required.
Language Skills – Ability to read, write and interpret documents and prescriptions. Ability to communicate effectively to coworkers.
Mathematical Skills – Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. A strong understanding of basic Algebraic principles is preferred. Must be able to do calculations for making logs and giving customer prices.
Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to assess customers needs and offer the best option for the patients.
Computer Skills – To perform this job successfully, an individual should have knowledge of pharmacy software. Able to use google functions, download, save and attach files to the pharmacy software.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to physically locate packages in the pharmacy.
Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
COMPETENCIES
Analytical – Uses intuition and experience to complement data
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others. Is accurate when weighing and measuring chemicals. Proficient at compounding a wide range of medications and various dosing forms.
Teamwork – Manages various employee situations; Responds promptly to team needs; Solicits management feedback to improve service; Responds to requests for service and assistance. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication – Writes clearly, informatively, and concisely; Able to read and interpret written information.
Business Acumen – Conserves organizational resources
Diversity – Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.
Ethics – Treats people with respect; Works with integrity and ethically; Upholds organizational values.
Organizational Support – Follows policies and procedures; Supports affirmative action and respects diversity.
Planning/Organizing – Uses time efficiently
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability – Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality – Is consistently at work and on time
Dependability – Follows instructions, responds to management direction
Initiative – Asks for and offers help when needed - 8 Days Ago
Pharmacy Data Entry Technician
- CareFirst Specialty Pharmacy
-
Mount Laurel, NJ
FULL_TIME
- CareFirst Specialty Pharmacy is a rapidly growing compounding pharmacy with an opening for a full-time Pharmacy Data Entry Technician. This position is Day Shift, Monday-Friday 10 AM to 6 PM! You will...
- 8 Days Ago
Pharmacy Compounding Technician
- CareFirst Specialty Pharmacy
-
Mount Laurel, NJ
FULL_TIME
- CareFirst Specialty Pharmacy is looking for an experienced Pharmacy Technician in Compounding.CareFirst Specialty Pharmacy is PCAB accredited and offers non-sterile compounding services.The COMPOUNDIN...
- 1 Day Ago
Pharmacy Technician
- CVS Pharmacy Technician for CVS Pharmacy
-
Matawan, NJ
PART_TIME
- ```Job Overview```We are seeking a skilled and dedicated Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a crucial role in assisting pharmacists in providing medication a...
- 19 Days Ago
Fulfillment/Dispensing Technician
- CareFirst Specialty Pharmacy
-
Mount Laurel, NJ
FULL_TIME
- CareFirst Specialty Pharmacy is looking for an experienced Fulfillment Pharmacy Technician in Compounding.CareFirst Specialty Pharmacy is PCAB accredited and offers non-sterile compounding services.Th...
- 2 Days Ago
Fulfillment/Dispensing Technician
- CAREFIRST SPECIALTY PHARMACY LLC
-
Mount Laurel, NJ
FULL_TIME
- CareFirst Specialty Pharmacy is looking for an experienced Fulfillment Pharmacy Technician in Compounding.CareFirst Specialty Pharmacy is PCAB accredited and offers non-sterile compounding services.Th...
- 9 Days Ago
Specialty Pharmacy Technician jobs at Popular Companies
Specialty Pharmacy Technician- II
- Hackensack Meridian Health
-
Paramus, NJ
- Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live...
- 6/10/2024 12:00:00 AM
Specialty Pharmacy Technician- II
- Hackensack Meridian Health
-
Paramus, NJ
- Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients ...
- 6/10/2024 12:00:00 AM
Specialty Pharmacy Technician
- Shields Health Solutions
-
Tyler, TX
- At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives ev...
- 6/9/2024 12:00:00 AM
Specialty Pharmacy Technician
- Professional Arts Specialty Pharmacy
-
Lafayette, LA
- Job Description Job Description Professional Arts Pharmacy has proven to be an advocate for patient access to specialty ...
- 6/8/2024 12:00:00 AM
Specialty Pharmacy Technician II
- AdventHealth
-
Apopka, FL
- **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + ...
- 6/7/2024 12:00:00 AM
Specialty Pharmacy Technician
- Corewell Health
-
Royal Oak, MI
- Royal Oak - Full time, afternoon shift, $3500 sign on bonus! Job Summary Under moderate direction and supervision, opera...
- 6/3/2024 12:00:00 AM
Specialty Pharmacy Technician
- Corewell Health
-
Brownstown Charter Township, MI
- Dearborn - Full time, Day shift, $2500 sign on bonus! Job Summary Under moderate direction and supervision, operate in d...
- 5/21/2024 12:00:00 AM
Trainer Specialty Pharmacy Technician
- Corewell Health
-
Royal Oak, MI
- Royal Oak - Full time, rotating shift, $3500 sign on bonus! Job Summary Under moderate direction and supervision, operat...
- 5/10/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Specialty Pharmacy Technician jobs
$50,600 to $66,668
Most Popular Cities in New Jersey for Specialty Pharmacy Technician Jobs
What does a Specialty Pharmacy Technician do?
Specialty Pharmacy Technician in Anchorage, AK
Enhanced knowledge/training of area assigned above and beyond a pharmacy technician.
January 13, 2020
Specialty Pharmacy Technician in Longview, TX
You would have an adequate background in Pharmacy or Pharmacy Training, as well as show a deep sense of honesty, integrity, reliability and good hygiene.
January 26, 2020
Specialty Pharmacy Technician in Concord, NH
This position will focus on Sanford Specialty Pharmacy dispensing, shipping, billing and patient care coordination.
December 09, 2019