Software Support Manager jobs in North Dakota

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Software Product Manager
  • Aspire Software
  • Munich, ND FULL_TIME
  • Software Product Manager - Transport Management Solutions - Munich

    CADIS Software is looking to hire a hungry and highly self-motivated Software Product Manager - Transport Management Solutions to join our growing European team!

    We are seeking a strategic and dynamic Software Product Manager with 3 years of experience in the logistics, freight forwarding or transport industry to join our team. As a Software Product Manager for our transport management software, you will play a key role in driving the development and execution of our product vision, focusing on delivering innovative solutions that address the evolving needs of our customers and the market. The ideal candidate will possess a forward-looking mindset, strong communication skills, and the ability to thrive in a collaborative, team-based decision-making environment.

    Here is a little window into our company: CADIS is a dynamic and innovative SaaS company specializing in the transportation and logistics industry. We develop and operate digital software tools for the tracking, optimization and optimization of logistics processes for companies that plan and carry out transport services. Our cadis® TMS software supports all operational processes along the entire transport chain. The system is the perfect complement to our demanding, international customers' existing specialized software, ERP and WMS environment.

    CADIS was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft's global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

    The successful candidate will live within commutable distance of our office in Munich and work in an on-site work model!

    What your day will look like:

    • Product Strategy: Collaborate with internal stakeholders to formulate and maintain a clear product vision and strategy for our transport management solutions, aligned with market trends, technological developments, customer needs, and company goals.
    • Roadmap Planning: Define and maintain the product roadmap in collaboration with a product council, prioritizing features and enhancements based on industry expertise, market research, and strategic objectives.
    • Market Observation: Continuously monitor market trends, industry dynamics, and competitive analysis to inform product strategy and decision-making.
    • User Research: Conduct in-depth user research within our target industries, gathering insights to understand customer pain points, preferences, and emerging trends.
    • External Product Documentation: Develop comprehensive product documentation, including product descriptions, release notes, and product presentations for external stakeholders.
    • Prepare Demonstration Environment and Showcases: Create and manage demonstration environments to showcase product features and capabilities to potential customers and partners.
    • Internal Product Information Sharing: Facilitate internal communication and knowledge sharing by presenting new features, updates, and product roadmaps to internal teams.
    • Implement Functional Acceptance Testing: Define and implement functional acceptance testing processes to ensure product quality and alignment with user requirements.
    • Organize Product Council: Drive regular product council meetings involving key stakeholders to discuss strategy, prioritize initiatives, and address challenges. Coordinate and moderate discussions and activities within the product council, ensuring productive meetings and actionable outcomes. Act as a representative for strategic market objectives within the product council, advocating for strategic initiatives and market opportunities.
    • Implement Customer Advisory Board: Establish and manage a customer advisory board to gather feedback and insights for product improvements and enhancements.
    • Form and Maintain Strategic Partnerships: Identify, establish, and nurture strategic partnerships within the supply chain and logistics ecosystem to enhance product offerings and market reach.

    About You:

    • Bachelor's or master's degree in Business, Engineering, or related discipline highly advantageous
    • Missing academic credentials can be compensated by in-depth experience in relevant roles
    • 3 years of experience in the Logistics, Freight Forwarding or Transport industry, with a proven track record in product management and/or implementation of logistics applications highly desirable
    • Strategic, forward-looking mindset with the ability to anticipate market trends and customer needs
    • Dynamic, outspoken, and able to form and communicate clear opinions effectively
    • Comfortable working in a team-based decision-making environment
    • Strong analytical, problem-solving, and decision-making skills
    • Excellent communication and presentation skills
    • Experience with Agile methodologies and product management tools
    • Fluent in German and at least a professional level of English, both written and verbal, is essential
    • Legally authorized to work in Germany

    This role offers an exciting opportunity to drive product innovation and shape the future of transport management solutions. If you are passionate about leveraging technology to solve industry challenges and thrive in a collaborative environment, we encourage you to apply!

    For information about CADIS GmbH, please visit our website at www.cadissoftware.com

    We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

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Customer Support Specialist
  • Aatrix Software
  • Grand Forks, ND FULL_TIME
  • Description We are searching for a talented individual to become a key member of our Forms Department. This position will be responsible for providing technical assistance related to our payroll repor...
  • 22 Days Ago

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Regional Marketing Manager - DACH (M/F/D)
  • Siemens Digital Industries Software
  • Munich, ND FULL_TIME
  • Mendix - The Leading Low-code Application Development PlatformThe Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create a...
  • 7 Days Ago

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Field Marketing Manager, DACH (M-F-D)
  • CAST Software Inc.
  • Munich, ND FULL_TIME
  • CAST is looking for a passionate B2B software marketing professional, experienced in devising demand strategies, executing digital and face-to-face tactics, and assisting sellers in opportunity progre...
  • 13 Days Ago

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Facilities Maintenance Project Manager
  • International Support Group
  • Grand Forks, ND FULL_TIME
  • International Support Group is seeking a Facilities Maintenance Project Manager (PM) to join its team! The PM must have relevant experience at a comparable level of responsibility in projects of simil...
  • 5 Days Ago

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BlackBerry QNX- Inside Sales Account Manager
  • 7360 QNX Software Systems GmbH
  • Munich, ND FULL_TIME
  • Worker Sub-Type: Regular Job Description: Be part of something special; come join the QNX sales team! BlackBerry® QNX® is a trusted supplier of safe and secure operating systems, hypervisors, framewor...
  • 1 Day Ago

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AmeriCorps Math Tutor - Chicago
  • Saga Education
  • Chicago, IL
  • Employment status/hours: In-Person; Full-time; Monday – Friday (during traditional school hours) Application period: Ope...
  • 6/11/2024 12:00:00 AM

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Key Account Executive - Located in West Des Moines, IA
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Located in West Des Moines, IA Position: Key Account Executive Who we are: Since 1995, Mediacom Communications has becom...
  • 6/11/2024 12:00:00 AM

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National Sales Associate, OnMedia - Located in West Des Moines, IA
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Located in West Des Moines, IA Position: National Sales Associate, OnMedia Who we are: Since 1995, Mediacom Communicatio...
  • 6/11/2024 12:00:00 AM

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Internet Tech Support Representative I
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Position : Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coas...
  • 6/11/2024 12:00:00 AM

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Product Support Specialist I - City of Industry, CA
  • Mitutoyo
  • Hacienda Heights, CA
  • Position Summary Perform functions to provide technical support for company products and software to end users, distribu...
  • 6/8/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Waco, TX
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Fort Wayne, IN
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Canfield, OH
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$115,481 to $163,653

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