Software Support Manager jobs in Mississippi
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Software Support Manager jobs
IT Support Technician/Installer
- Ideal Software Systems, Inc.
-
Meridian, MS
FULL_TIME
-
Who Is Ideal?
We don’t like to brag, but we’re kind of a big deal! Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment, and financial markets. Ideal is a people-driven, diverse company that has been a leader in innovation in business management software systems for over 38 years. Ideal’s rapidly growing client base, aggressive product development path, and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities.
If you enjoy arcades, bowling, water parks, and theme parks then this is where you come in.
Who Are We Looking For?
Ideal is looking for passionate Tech Installers/Consultants that have a firm understanding of Windows OS, networking, and software installation processes. You will be consulting with large entertainment businesses and theme parks. You’ll be responsible for planning, setting up, and executing the installation of our proprietary software products in arcades, amusement parks, and theme parks. You will need solid multitasking skills and the ability to manage multiple projects at the same time. If you love to travel and want to be on the ground level of some of the coolest arcades and theme parks worldwide, then this is the job for you.
What Are We Looking For in You?- STRONG time management, organization, and decision-making skills
- Ability to multi-task and adapt to changes quickly
- Likes to travel
- A problem solver with keen attention to detail
- Love for technology and software
- Firm understanding of Windows OS
- Firm understanding of LAN and WAN networking
- A WORK Together approach with open communication, excellence in service, integrity, and accountability
- Knows how to address customer concerns creatively and share feedback with other teammates
- Builds TRUST by working as a team member, as well as independently, with minimal supervision
- Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied
- WOW Customers over the phone, online chat, or email
- Enthusiasm and a great attitude with great customer service skills
- Paid training from day one
- Growth opportunity
- A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
- Access to some pretty cool tools and resources
- A feeling of accomplishment when you WOW Customers
- Ongoing training designed to improve customer experience and business performance
- Fun team environment where we work hard to be the best team in the industry
Here’s a few more perks you’ll enjoy when you join the Ideal team:- Competitive starting wages
- Full-time shifts (up to 40 hours/week - paid overtime after 40 hours/week)
- A suite of benefits which include medical, dental, and vision
- 401(k) with a match of 50% up to 6% of your contributions
- 401(k) with a match of 50% up to 6% of your contributions
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- customer service: 1 year (Preferred)
- Project Management skills
- A Certification
- AA degree in related field (Technical Call Center experience will be considered)
- Previous IT or network experience: 1 year (Preferred)
- Experience in Computer Science, Databases, IT, Networks or Business Information Systems
- Experience with Microsoft Word and Excel and Windows OS (old and current)
- SQL experience is preferred (not required)
- High school or equivalent (Preferred)
- In Office
- 40-hour work weeks
- Weekends
- Day shift
- Night shift
- Overtime
- 8 hour shift
- After Hours / On Call
- Yes, we sometimes have a remote component to the position
- 2 Days Ago
End User Support Specialist
- Inabia Software & Consulting Inc.
-
Ridgeland, MS
FULL_TIME
- REQUIRED/EXPECTED:Bachelor’s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and in...
- 16 Days Ago
QIDP- Case Manager
- Case Manager
-
Brookhaven, MS
FULL_TIME,PART_TIME
- POSITION PURPOSE: Responsible for the day-to-day delivery of individual support program services to assigned case load in accordance with Federal, State, and facility codes, regulations, guidelines an...
- 20 Days Ago
Project Manager
- InfiCare Software Technologies
-
Columbus, MS
FULL_TIME
- Hi There,Hope you are doing great.InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a mode...
- 1 Day Ago
Marketing Manager
- Ideal Software Systems, Inc.
-
Meridian, MS
FULL_TIME
- Who Is Ideal?We don’t like to brag, but we’re kind of a big deal! Ideal is a people-driven, diverse company that is a leader of innovation in business management software systems for over 35 years. As...
- 1 Day Ago
Senior Manager Supply Chain
- Veracity Software Inc
-
Corinth, MS
FULL_TIME
- Senior Manager Supply ChainCorinth, Mississippi Responsibilities Maintaining communications with operations, procurement, logistics, and distribution. Creating integrated processes to streamline suppl...
- 1 Day Ago
Software Support Manager jobs at Popular Companies
Lifestyle Director
- Maplewood Mill Pond LLC
-
West Yarmouth, MA 02673, MA
- Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewoo...
- 6/2/2024 12:00:00 AM
Process Controls Technician
- Prairie Farms
-
Granite City, IL
- Job Details Process Controls TechnicianFull Time7am – 4pm on call off hoursOvertime BenefitsThrift PlanYearly bonus int...
- 6/2/2024 12:00:00 AM
Customer Success Software Support Manager
- ShareTec
-
Fort Wayne, IN
- Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
- 6/2/2024 12:00:00 AM
Customer Success Software Support Manager
- ShareTec
-
Canfield, OH
- Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
- 6/2/2024 12:00:00 AM
Customer Success Software Support Manager
- ShareTec
-
Waco, TX
- Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
- 6/2/2024 12:00:00 AM
Memory Care Coordinator
- Maplewood Mill Pond LLC
-
West Yarmouth, MA 02673, MA
- Reports To: Memory Care Director Summary: The Memory Care Coordinator is responsible for assisting the Memory Care Direc...
- 6/2/2024 12:00:00 AM
Director of Residence Experience
- Inspir Embassy Row, LLC
-
Washington, DC
- Job Title: Director of Resident Experience Location: Washington D.C. Employment Type: Full-Time Salary Range: $75,000 - ...
- 6/2/2024 12:00:00 AM
Major Accounts Inside Sales Representative
- ADP
-
Pittsburgh, PA
- ADP is hiring Inside Sales Representatives. We're looking for someone with a demonstrated sales aptitude and excellent c...
- 6/2/2024 12:00:00 AM
About Mississippi
Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas.
In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake.
Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$103,822 to $147,138
Most Popular Cities in Mississippi for Software Support Manager Jobs
What does a Software Support Manager do?
Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
February 21, 2020
Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019