Software Support Manager jobs in Delaware

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Sales Support Professional
  • APN Software Services, Inc.
  • Castle, DE FULL_TIME
  • Description

    Position Description: Lead liaison to customer parts organization and responsible for delivery of excellent service to customers.

    Deploys detailed knowledge and expertise about the organization's Service offering, related products and application domain to improve either business operations (e.g. parts services) and/or strategic innovations (e.g. Service offering / portfolio innovation).

    Maintains a close interaction with various management functions.

    Supports acquisition activities with detailed technical knowhow on complex issues.

    Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.

    Prepares, reviews and books customer orders / revisions to orders.

    Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and sales or project management organization.

    Initiates sales quote, sales orders & purchase orders to vendors according to customers' requirements.

    Ensures timely shipment & billing of equipment.

    Interfaces with factory and product / marketing groups to resolve configurations and technical changes.

    Prepares weekly and monthly customer reports.

    Evaluates and monitors profitability for sales orders in backlog.

    May determine discount rates applied at time of sale.

    May resolve issues related to transaction quality.

    Contributes to meeting or exceeding department sales goals.

    Requirements

    Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

    SAP experience a plus.

    Proficiency in Excel and Outlook required.

    Microsoft Office 365 a plus.

    Must be able to work in a high pace, transaction focused environment.

    Must be able to prioritize and handle a stressful environment.

    Excellent written and verbal communication skills.
  • 6 Days Ago

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Inside Sales Account Manager
  • Qameta Software
  • Dover, DE FULL_TIME
  • About the Company and ProductWe are Qameta Software - ambassadors of automated testing and developers of quality management products. Our story began with the popular open-source framework Allure Repo...
  • 7 Days Ago

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Software Support Specialist
  • SUMURI
  • Magnolia, DE FULL_TIME
  • Job Title: Software Specialist Work Location: U.S. (Delaware) Location Division/Department: SUMURI/SOFTWARE Reports To: Darren Freestone - Vice President, Software Division Full-Time Part-Time Exempt ...
  • 21 Days Ago

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Associate Director, HCP Marketing – Inhaled Respiratory
  • 10000138 - Brand Manager
  • Wilmington, DE FULL_TIME
  • Are you ready to make a significant impact on patient lives? AstraZeneca is seeking an Associate Marketing Director for our Inhaled Respiratory division within the Biopharmaceuticals Business Unit. Th...
  • 8 Days Ago

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Associate Director, HCP Marketing – Immunology
  • 10000138 - Brand Manager
  • Wilmington, DE FULL_TIME
  • Join AstraZeneca, where we turn ideas into life-changing medicines. We are seeking an entrepreneurial, big-thinking Associate Director for HCP Marketing in our Biopharmaceuticals Business Unit. This r...
  • 20 Days Ago

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Director of Clinical Services
  • BL Manager, LLC
  • Selbyville, DE FULL_TIME
  • Retirement Unlimited is seeking a Director of Clinical Services to join the team! The comfort and care of our residents is our highest priority. As the Director of Clinical Services, you will be respo...
  • 26 Days Ago

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Process Controls Technician
  • Prairie Farms
  • Granite City, IL
  • Job Details Process Controls TechnicianFull Time7am – 4pm on call off hoursOvertime BenefitsThrift PlanYearly bonus int...
  • 6/12/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Fort Wayne, IN
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/12/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Waco, TX
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/12/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Canfield, OH
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/12/2024 12:00:00 AM

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Security Service Technician
  • Allied Universal®
  • Prineville, OR
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Project Manager
  • Allied Universal®
  • Kirkland, WA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Estimator / Security Designer
  • Allied Universal®
  • Atlanta, GA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Product Support Specialist I - City of Industry, CA
  • Mitutoyo
  • Hacienda Heights, CA
  • Position Summary Perform functions to provide technical support for company products and software to end users, distribu...
  • 6/8/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$118,397 to $167,786

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
February 21, 2020
Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019