Software Support Engineer jobs in Hawaii

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Robotics and Software Test Engineer
  • Makai Ocean Engineering, Inc.
  • Waimanalo, HI FULL_TIME
  • Makai’s Subsea Technology Group is looking for a Robotics and Test Engineer with strong analytical skills and domain knowledge in robotics, autonomous systems, physics, or engineering.

     

    Candidates should have demonstrated ability working with ROS/ROS2, implementing real-time software to monitor and control autonomous systems, and experience performing and setting up continuous integration processes to conduct automated testing of algorithms and software products. Candidate will become a key member working on a team with collaborative engineers developing innovative solutions for both Commercial and Department of Defense (DoD) applications.

     

    The successful candidate will work in a collaborative, multi-disciplinary engineering and testing environment with real-time software, and autonomous systems. Projects will include the development and testing of data processing and control software of remote, autonomous subsea robotics systems, as well as defining and implementing continuous integration processes for testing software and algorithms using playback and/or synthetically generated data.

     

    The ideal candidate should have a strong interest in robotic systems and data analysis, demonstrated software, firmware or algorithm experience, and be energized by working on challenging, cross-disciplinary problems.

     

    This is a permanent, full-time, in-person position in Waimanalo, Hawaii.


    Responsibilities:

    • Design, modify, debug, and test real-time control system software using C, C , Python, FORTRAN and other programming languages targeting Linux and Windows operating systems, as well as embedded operating systems;
    • Interface hardware and software systems with in-house, 3rd party, and Government systems;
    • Develop and document software APIs and user interfaces;
    • Review technical datasheets for sensors, actuators, and microcontrollers and implement drivers for them.
    • Utilize data processing software programs and write custom scripts to analyze software and algorithm performance against objectives, identify issues, generate insights, and produce plots and other graphical outputs to communicate findings to stakeholders both internal and external to Makai.
    • Support the specification of test plans and setup and maintain continuous integration processes to automate the building and testing of software products.
    • Periodically support offsite testing of software in both laboratory and off-shore settings.
    • Organize reports and give presentations to communicate results internally to team members and externally to customers.


    Qualifications:

    Minimum applicant requirements include:

    • Possession of a graduate degree (M.S. or higher) in a STEM related discipline (Physics, Mathematics, Statistics, Computer Science, Electrical Engineering, Physical Oceanography, or similar) with 2 years of relevant experienced, or possession of a Bachelor’s degree (B.S.) in the above and 5 years of experience.
    • Strong proficiency using Python and data analysis libraries.
    • Strong proficiency using C/C . Additional proficiency in FORTRAN and CI/CD tools such as Jenkins or GitLab is a big plus.
    • Experience with the Robot Operating System (ROS/ROS2) framework.
    • High degree of intellectual curiosity, willingness to learn new technical skills and flexibility to support innovative projects that may be initially “out of your comfort zone”.
    • Organized approach to developing and executing test processes for software programs.
    • Demonstrated ability to both work collaboratively within a multidisciplinary team as well as independently.
    • Strong written and verbal communication skills including writing reports and presenting to internal and external stakeholders.
    • Are willing and able to travel periodically (~4-6 weeks per year) to attend meetings or conduct tests and at facilities on the mainland USA or on vessels in port or at-sea.
    • Either already live on Oahu or be willing to relocate to Oahu to work in-person at Makai’s offices in Waimanalo, HI.
    • Possession of U.S. citizenship is required.
    • Either already possess or are able to obtain a Department of Defense security clearance. Applicants with clearances that are active or were previously held and currently in good standing are preferred.

     

    Additional desirable qualifications include:

    • Most of Makai’s work is in the ocean or is marine related. Therefore, ocean experience or background (commercially and/or recreationally) is desirable.
    • Experience simulating robotic systems with Gazebo, Nvidia Isaac or similar is a plus.
    • Demonstrated experience with the Agile Software Development process.
    • Strong understanding of feedback control systems;
    • Experience with analog, digital, and serial electronic sensor selection and integration is highly desirable;
    • Experience selecting, integrating and testing electrical, pneumatic and/or hydraulic actuators is desired.
    • Previous experience working in a dynamic, fast-paced environment.
    • You enjoy being in, on or near the ocean.

     

    Candidates with many of the above qualifications will be most highly considered.


    To apply for this position, please submit a Cover Letter highlighting how your education, experience and training relevant to this position and why you want to work for Makai Ocean Engineering, Inc.


  • Just Posted

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Java Software Engineer
  • Team Remotely Inc
  • Hilo, HI FULL_TIME
  • Java Software Engineer (1 year experience, remote)Be part of our future! This job posting builds our talent pool for potential future openings. We'll compare your skills and experience against both cu...
  • 2 Days Ago

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Senior Software Engineer
  • Komodo Co., Ltd.
  • Honolulu, HI FULL_TIME
  • About KOMODOKOMODO works on products that shape the gaming and manga industries of the future. Our experience and talent enable us to bring revolutionary hardware like the Valve Index VR system and St...
  • 4 Days Ago

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IT Support Engineer - MIS
  • JTB HAWAII GROUP COMPANIES
  • Honolulu, HI FULL_TIME
  • Position: IT Support Engineer Date: July 2023 Company: JTB Hawaii, Inc. Reports To: Senior Manager Division: Corporate Planning & Administration Direct Reports: n/a Department: MIS Job Rank: 4 FLSA St...
  • 2 Months Ago

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Senior CNE Software Engineer with Security Clearance
  • ClearanceJobs
  • Wahiawa, HI FULL_TIME
  • Senior CNE Software EngineerWahiawa, HawaiiDay Shift, on-site Cadence Coalition is looking for experienced, innovative, and motivated software engineers to support this mission’s objectives. The succe...
  • Just Posted

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Forward Deployed Software Engineer - US Government
  • Palantir Technologies
  • Honolulu, HI FULL_TIME
  • A World-Changing CompanyAt Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and tech...
  • 2 Days Ago

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Software Support Engineer
  • Robert Half
  • Milwaukee, WI
  • We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
  • 6/2/2024 12:00:00 AM

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Software Support Engineer
  • Tranzeal Incorporated
  • San Jose, CA
  • Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
  • 6/2/2024 12:00:00 AM

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Enterprise Billing Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
  • 6/2/2024 12:00:00 AM

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Software Support Engineer - Workday experience required
  • Insurance Office of America
  • Lake Mary, FL
  • Description Position at Insurance Office of America Title: Software Support Engineer Welcome to Insurance Office of Amer...
  • 6/2/2024 12:00:00 AM

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Senior Software Support Engineer/Biomedical Engineer
  • BioFire Diagnostics, LLC.
  • Hazelwood, MO
  • Senior Software Support Engineer Description: The Senior Software Support Engineer will support and develop software for...
  • 6/1/2024 12:00:00 AM

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Software Support Engineer (Partially Remote)
  • Latitude Inc
  • Austin, TX
  • This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
  • 5/30/2024 12:00:00 AM

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Software Support Engineer
  • TicketManager
  • Calabasas, CA
  • Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
  • 5/29/2024 12:00:00 AM

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IT Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • IT Software Support Engineer at Micron Technology, Inc. in Boise, Idaho, United States Job Description Our vision is to ...
  • 5/29/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$72,340 to $96,844

Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019