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Software Engineering Manager jobs in Mississippi

Software Engineering Manager manages and oversees the design and development of software applications. Directs the work of engineers to ensure the best practices around software development. Being a Software Engineering Manager requires a bachelor's degree. Typically reports to a senior manager. The Software Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Software Engineering Manager jobs

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IT/Software Deployment Project Manager
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Who Is Ideal?

    We don’t like to brag, but we’re kind of a big deal! Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment, and financial markets. Ideal is a people-driven, diverse company that has been a leader in innovation in business management software systems for over 38 years. Ideal’s rapidly growing client base, aggressive product development path, and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities.

    If you enjoy arcades, bowling, water parks, and theme parks then this is where you come in.

    Who Are We Looking For?

    Ideal is looking for a passionate customer service advocate who can live and breathe our core values. We don’t just need a manager. We need a leader and mentor. A mentor who teaches the team to be self-sufficient and lead by example. We need a leader who listens to the needs of the team and gives them the tools to accomplish tasks and projects to accomplish goals. We’ll also need you to have a solid understanding of Windows OS, Networking and be comfortable in a call center phone support environment which includes online chats, or email. Project management plays a large part of this role when we onboard and install our products to new customers for the continued growth of our company. You will be in charge of making sure customers are taken care of before, during, and after the product is operating their business. Customers and Team members will rely on you to answer their questions, address their concerns, and help them with all our products and/or services. What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers and employees.

    What Are We Looking For in You?
    • WOW Customers over the phone, online chat, or email
    • Ability to multi-task and adapt to changes quickly
    • Manage, plan and execute large and small installations around the world
    • Enthusiasm and a great attitude with great customer service skills
    • A problem solver with keen attention to detail
    • STRONG time management, organization, and decision-making skills
    • A WORK Together approach with open communication, excellence in service, integrity, and accountability
    • Knows how to address customer concerns creatively and share feedback with other teammates
    • Build TRUST by working as a team member, as well as independently, with minimal supervision
    • Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied
    What You’ll Do
    • Manage a team of technical support/install specialists and priorities in a dynamic support environment
    • Manage, plan, and oversee every installation ensuring processes are being followed, and deadlines are being met.
    • Continued refining our processes to ensure top results and customer satisfaction
    • Train and assist installers for continued success and customer satisfaction
    • Engage team members and customers to ensure the highest quality of service
    • Build the best team by recruiting high-quality capable team members.
    • Schedule, delegate, and manage support/install staff
    • Build our constantly growing knowledge base & training articles/videos for customers and team members
    • Maintain productive customer relationships
    • Work with clients when escalation is needed to answer questions, resolve issues, troubleshoot problems, and research to find the causes of issues
    • Keep track of projects and tickets with our issue tracking system
    • Manage issues and tickets and exceed SLA goals
    • Communicate with developers to assist customers with upgrades and issues
    What Should You Expect From Us?
    • A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
    • Access to some pretty cool tools and resources
    • A feeling of accomplishment when you WOW Customers and employees
    • Ongoing training designed to improve customer experience and business performance
    • Fun team environment where we work hard to be the best team in the industry
    Experience
    • customer service: 5 years (Preferred)
    • Management / team leader experience: 5 years (Preferred)
    • A Certification
    • AA degree in a related field (Technical Call Center experience will be considered)
    • Previous IT or network experience: 1 year (Preferred)
    • Experience in Computer Science, Databases, IT, Networks or Business Information Systems
    • Experience with Microsoft Word and Excel and Windows OS (old and current)
    • SQL experience is preferred (not required)
    But That’s Not All!

    Here are a few more perks you’ll enjoy when you join the Ideal team:
    • 401(k) with a match of 50% up to 6% of your contributions
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • Paid Time Off
    • Paid vacation and holidays
    • Health and fitness center membership
    This position is located at Ideal’s corporate headquarters in Meridian, MS. Applicants with previous experience will be given priority.
  • 6 Days Ago
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QIDP- Case Manager
  • Case Manager
  • Brookhaven, MS FULL_TIME,PART_TIME
  • POSITION PURPOSE: Responsible for the day-to-day delivery of individual support program services to assigned case load in accordance with Federal, State, and facility codes, regulations, guidelines an...
  • Just Posted
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Section Manager
  • Trilok Software Solution
  • Tupelo, MS FULL_TIME
  • Job Title: OSP Section Manager Location: Tupelo, Mississippi Duration: Full Time You Will: Provide leadership to local OSP engineering teams and other global Cyient engineering and delivery teams work...
  • 5 Days Ago
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Project Manager
  • InfiCare Software Technologies
  • Columbus, MS FULL_TIME
  • Hi There,Hope you are doing great.InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a mode...
  • 9 Days Ago
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Marketing Manager
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Who Is Ideal?We don’t like to brag, but we’re kind of a big deal! Ideal is a people-driven, diverse company that is a leader of innovation in business management software systems for over 35 years. As...
  • 9 Days Ago
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Senior Manager Supply Chain
  • Veracity Software Inc
  • Corinth, MS FULL_TIME
  • Senior Manager Supply ChainCorinth, Mississippi Responsibilities Maintaining communications with operations, procurement, logistics, and distribution. Creating integrated processes to streamline suppl...
  • 9 Days Ago
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Software Engineering Manager jobs at Popular Companies

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Software Engineering Manager
  • DraftKings
  • Boston, MA
  • We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our globa...
  • 6/11/2024 12:00:00 AM
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Software Engineering Manager
  • N-able
  • Austin, TX
  • N-able is a leading provider of integrated monitoring, management, security, and ticketing solutions aimed at facilitati...
  • 6/11/2024 12:00:00 AM
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Software Engineering Manager
  • Trilogy International
  • New York, NY
  • Software Engineering Manager required for consumer app start-up $175-220k + Equity + Benefits Hybrid position (3-4 days ...
  • 6/10/2024 12:00:00 AM
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Software Engineer Manager
  • LWS (Lighthouse Worldwide Solutions)
  • White City, OR
  • We are looking for a Software Engineer Manager to join the LWS team! Do you want the stability of working for a long sta...
  • 6/10/2024 12:00:00 AM
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Software Engineering Manager
  • HireTalent - Diversity Staffing & Recruiting Firm
  • Rockville, MD
  • Lead and manage several agile development teams with responsibility for one or more software products. Collaborate on an...
  • 6/10/2024 12:00:00 AM
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Software Engineering Manager
  • Insight Global
  • Los Angeles, CA
  • Required Skills & Experience • Ability to communicate effectively both orally and in writing. • Ability to accept direct...
  • 6/10/2024 12:00:00 AM
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Software Engineering Manager
  • Phaxis
  • New York, NY
  • NYC-based company is looking for a Software Engineering Manager / Director! This Engineering Manager Will: ● Lead and ma...
  • 6/10/2024 12:00:00 AM
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Software Engineering Manager
  • Experis
  • Warner Robins, GA
  • Our client Operating in the aerospace, defense, and security sector, is seeking a Software Engineer to join their team. ...
  • 6/9/2024 12:00:00 AM
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About Mississippi

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Engineering Manager jobs
$135,197 to $171,765

Most Popular Cities in Mississippi for Software Engineering Manager Jobs

What does a Software Engineering Manager do?

Software Engineering Manager in Roanoke, VA
You will be responsible for full lifecycle of software engineering project planning execution monitoring risk management resolution of issues and.
October 15, 2019
Software Engineering Manager in Alamogordo, NM
Learn more about Lockheed Martin's Operations Leadership Development Program.
October 31, 2019
Software Engineering Manager in Springfield, IL
They must identify the core functionality that users need from software programs.
November 28, 2019