Soft Count Supervisor - Casino jobs in Vermont

About Maintech and the Role: Maintech provides computer system and LAN/WAN services to mission critical, multi-vendor, multi-site applications in the Financial, Telecommunications and Research and Development markets. Maintech's broad spectrum of IT design, procurement, project management and maintenance services, includes 24/7 managed network and systems support.

We have openings for a Customer Engineer. We are looking for self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose Oracle and HP servers in a critical environment. They will provide problem resolution or refer more complex issues to a Sr. Support Engineer. Maintenance of inventory and documentation of activity will demonstrate strong organizational skills. Must be available and on-call 24x7x365.

Job Description: The ideal candidates will be responsible for the hardware break / fix support. Experience in software support would be a plus; however, candidates should have some knowledge of windows, Linux and Solaris.

· Installs, troubleshoots, and maintains products/equipment (DELL, IBM and HP Servers).

· Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.

· Determines and recommends which products or services best fit the customers' needs.

· Familiar with a variety of the field's concepts, practices, and procedures.

· Relies on experience and judgment to plan and accomplish goals.

Experience and Skills Required:

· Possess positive attitude and strong analytical skills

· Must be a self-starter who is able to work independently without supervision and within a team environment

· Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders

· Must be a good team player

· Working experience with Oracle/Sun HW is a must

· Working experience with Remote Access Cards (IBM RSA, HP iLo, Dell IDRAC)

· Working experience with HP BL\DL\M\Blades\Apollo

· Working experience with DELL 13G/14G servers

· Working experience with IBM servers

· CompTia A Certification is a plus

· CompTia Server Certification is a plus

· HP Certification is a plus

· Dell Certification is a plus

· IBM Certification is a plus

Maintech, Incorporated is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Job Type: Full-time

Pay: $58,000.00 - $65,000.00 per year

Work setting:

• In-person

Experience:

• servers: 1 year (Preferred)
• breakfix: 1 year (Preferred)
• trouleshooting: 1 year (Preferred)
• remote access cards: 1 year (Preferred)
• linux: 1 year (Preferred)
• network: 1 year (Preferred)
• Data center: 1 year (Preferred)
• HP servers: 1 year (Preferred)

Work Location: In person