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Service Contract Administrator jobs in Idaho

Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Service Contract Administrator jobs

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Contract Administrator - pMPS US
  • Hewlett Packard
  • Boise, ID FULL_TIME
  • Job Summary
    • This role is responsible for providing operational support to accounts and partners while offering process consulting expertise to the internal teams. The role analyzes market trends and financials to generate insights and advocate for customer expectations. The role contributes to process improvement efforts to enhance customer satisfaction and operational efficiency.
    MAJOR DUTIES AND RESPONSIBILITIES
    • Manage operational business relationship of mid-size to large domestic accounts. Provide on time and accurate billing to partners and/or customers.
    • Submit and review change orders, POs and amendments.
    • Perform operational performance reviews with the customer/partner and supports improvement plans.
    • Complex analysis, research and perform updates to ensure data integrity.
    • Research and respond to internal account management requests.
    • Collaboration and communication across teams to obtain data in migration clean-up and processes.
    • Receive and post payment and other accounts receivable tasks.
    • Analyze data for accuracy in preparation for migration to new software platform.

    Responsibilities
    • Contributes to the operational business relationship management of mid-sized to large accounts, addressing inquiries and resolving operational issues to ensure a positive customer experience.
    • Offers basic process consulting expertise to project and account teams assisting in the development of customer solutions and the efficient execution of operational processes.
    • Understands and analyzes account financials under the guidance of senior team members, monitoring budgetary aspects of customer accounts and assisting with financial reporting.
    • Conducts research, analyzes data, and shares findings with internal teams to improve processes and operational efficiency.
    • Collects, analyzes, and interprets data related to customer accounts, operational processes, and key performance indicators (KPIs).
    • Collaborates with internal teams, such as sales, marketing, and product development, to ensure a coordinated approach to serving customers and addressing their needs.
    • Provides feedback on operational processes and capabilities while advocating for customer or partners’ expectations to contribute to process improvement efforts.
    • Gathers and analyzes customer feedback, generates insights, and contributes to action plans for improving customer satisfaction.
    • Maintains records, documentation, and reports related to customer interactions, operational processes, and project progress.
    • Participates in training to enhance skills and stay updated with the latest technological advancements and market trends.

    Education & Experience Recommended
    • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
    • Typically has 2-4 years of work experience, preferably in account management, business development, supply chain, customer service, or a related field or an advanced degree with little or no work experience.

    Preferred Certifications
    • Certified Sales Operations Professional (CSOP)

    Knowledge & Skills
    NA

    Cross-Org Skills
    • Effective Communication
    • Results Orientation
    • Learning Agility
    • Digital Fluency
    • Customer Centricity

    Impact & Scope
    • Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

    Complexity
    • Responds to routine issues within established guidelines.

    Disclaimer
    • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
  • 12 Days Ago
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Contract Administrator – BME Fire Trucks
  • BME Firetrucks, LLC
  • Boise, ID FULL_TIME
  • BME Fire Trucks, LLC is seeking a Contract Administrator. The Contract Administrator will meet with dealers, government agencies, and municipal fire departments to create wildland fire truck engines/j...
  • 8 Days Ago
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Contract Sourcing Administrator, Lab and Purchase Services *Remote
  • Providence
  • , ID OTHER
  • DescriptionProvidence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutua...
  • 5 Days Ago
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Contract Sourcing Administrator, Lab and Purchase Services *Remote
  • Providence Health
  • Idaho, ID FULL_TIME
  • Description Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutu...
  • 6 Days Ago
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Service Writer/Warranty Administrator
  • Jackson Group Peterbilt Inc
  • Jerome, ID FULL_TIME
  • Warranty Associate duties: Processing warranty claims within the vendor guidelines Maintain warranty schedules Follow-up on rejected claims Work closely with the Service and Parts departments Maintain...
  • 28 Days Ago
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Quality Assurance Specialist
  • US Defense Contract Management Agency
  • Coeur d'Alene, ID FULL_TIME
  • Duties Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment ...
  • 25 Days Ago
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Service Contract Administrator jobs at Popular Companies

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Associate Service Contract Administrator
  • RxSight, Inc.
  • Aliso Viejo, CA
  • RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialize...
  • 6/1/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Knoxville, TN
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Savannah, GA
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Topeka, KS
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Greenville, SC
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Cedar Rapids, IA
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Brunswick, GA
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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Field Agent with Protected Territory
  • Freedom Warranty
  • Nashville, TN
  • Job Description Job Description Job Offer - Field Agent with Protected Territory Position: Field Agent with Protected Te...
  • 5/31/2024 12:00:00 AM
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About Idaho

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Contract Administrator jobs
$55,936 to $75,606

Most Popular Cities in Idaho for Service Contract Administrator Jobs

What does a Service Contract Administrator do?

Service Contract Administrator in Jamestown, NY
Busy contracts department is seeking a highly motivated and detail-oriented experienced contract administrator.
January 25, 2020
Service Contract Administrator in Altoona, PA
Michigan ranks number 46 out of 50 states nationwide for Service Contract Administrator salaries.
February 14, 2020
Service Contract Administrator in Fairbanks, AK
Searching for existing contracts (including legacy or archived) Experience working in a large global business.
January 09, 2020