Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Assistant Store Manager
As an Assistant Store Manager at Wilks Tire we are looking for a positive, energized leader who thrives on making meaningful connections while delivering outstanding service and engage with the local community. You will become familiar with quality, sales, and profitability and how to be successful in a team- environment while advising customers on repairs and preventative service maintenance on their vehicles.
Key attributes for the job are:
· Champions a safe working environment.
· Leads by example and enjoys helping others to achieve their goals.
· Integrity driven.
· Sets and achieves sales targets and goals.
· Has great time management skills and can organize others.
· Great communication skills to all aspects of the business.
· Customer Centric
· Mechanically minded and enjoys hands on physical work.
Responsibilities will include, but not be limited to:
· Engage Teammates and improve retention
· Excellent leadership and coaching skills
· Ability to control expenses
· Community involvement
· Help drive and reach sales goals through guest interactions including tire and service sales
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Job Type: Full-time
Pay: $18.65 - $22.46 per hour
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Work Location: In person