Retail Tire Sales Associate evaluates retail customer needs and makes tire product/service recommendations accordingly. Schedules appointments with the service department. Being a Retail Tire Sales Associate answers telephone calls in a professional manner and refers callers to the appropriate personnel. Ensures retail area is maintained in a neat, clean, professional manner. Additionally, Retail Tire Sales Associate aids in receiving, stocking and maintaining all displays. Requires a high school diploma. Typically reports to a supervisor. The Retail Tire Sales Associate works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
We want you to be part of The UPS store in Westbury, NY. The UPS Store Associate is responsible to help run day-to-day operations for this retail location. He / She may be required to open and close the center, help manage productivity and assure world-class customer service delivery of the team. The Associate is involved with profit/loss, continuous improvement, service delivery levels, and business development. The ideal Associate candidate has a high school diploma/GED (college coursework or degree desired), 6 months - 2 years customer service and sales experience in a retail environment. Point of Sale (POS) and excellent computer/Internet/software knowledge, the physical ability to perform the job (lifting, bending, etc.), and knows how to listen, follow, lead. He / She will have a dynamic personality and can help motivate a team to optimize performance. Graphics Design and production print experience is a plus. Ability to use tact and diplomacy to maintain and harmonious relationships with customers and co-workers in person and over the phone. The Center Associate will be willing and able to work a flexible schedule of 40 hours per week that may span Monday through Sunday.
RESPONSIBILITIES
Receive, sort and place mail in mailboxes accurately.
Consistently greet customers in a friendly manner within 5 seconds; identify customer needs, and offer additional services which could benefit them.
Delivers outstanding customer service to walk-in customers and telephone inquiries through customer engagement and quality product delivery.
Answers phones courteously within 3 rings and provides accurate, detailed informationMaintains the correct uniform and the image of the store.
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach others
Restocking Shelves and overall maintenance of the store
Packing according to the UPS store guidelinesT
aking out trash, cutting down cardboard boxes for recycling, and more on a daily basis
Receive and prepare documents for printing and finishing
Maintains a clean, organized, and safe working environment
Performs other duties as assigned that is associated with the running of a store.
QUALIFICATIONS
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 50 pounds
Willing and able to work 40 hours per week for a 7-day work week
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hourShift
8 hour shiftWeekly day range:Weekends as needed
Application Question(s):Do you have experience working in The UPS Store?
Able to Lift 50lbs and Move around the Store?
Education:
High school or equivalent (Preferred)
Experience:
Store management: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Shift:
Weekly day range:
Work Location: In person