Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
- Provide exceptional customer service to all customers by showing a friendly, welcoming demeanor and professional appearance
- Assist customers in finding and selecting products that meet their needs
- Demonstrate knowledge of products and services and educate customers on features and benefits
- Process sales transactions accurately and efficiently by utilizing The UPS Store Computer Applications
- Maintain a clean and organized environment
- Stock shelves and merchandise products as needed
- Collaborate with team members to work in a detail oriented fast paced environment
- Stay up-to-date on product knowledge and industry trends
Qualifications:
- 1 year of previous experience in retail or customer service Preferred
- Excellent communication skills in English, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Ability to work well in a team environment
- Customer-focused with a positive attitude
- Ability to stand for hours; ability to lift 40 lbs.
- Proficiency in basic computer skills
If you enjoy working in a fast-paced retail environment, we would love to hear from you. Apply now to join our team as a Retail Sales Associate!
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 15 – 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person