Retail Store Customer Service Representative jobs in Idaho

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

S
Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Ketchum, ID FULL_TIME
  • Job Description

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

    Responsibilities

    • Ensure high levels of customer satisfaction through excellent sales service
    • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    • Build productive trust relationships with wholesale and retail customers
    • Process sales transactions accurately and consistent with policies and procedures
    • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    • Maintain precise work order files and formulas
    • Pull appropriate products from the sales floor or warehouse
    • Tint and mix products, as needed, to customer specifications
    • Stock shelves and set up displays
    • Clean store equipment
    • Load/unload delivery trucks
    • Assist in making deliveries, as needed
    • Maintain in-stock and presentable condition assigned areas
    • Remain knowledgeable on products offered and discuss available options
    • Comply with inventory control procedures
    • Suggest ways to improve sales

    Qualifications

    Minimum Requirements:

    • Must be at least eighteen (18) years of age
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
    • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
    • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

    Preferred Qualifications:

    • Have a valid, unrestricted Driver’s License
    • Have at least a High School diploma or GED
    • Have at least one (1) year experience working in a delivery, retail, or customer service position
    • Have previous work experience selling paint and paint related products
    • Have previous work experience operating tinting and mixing equipment
    • Ability to read, write, comprehend, and communicate in more than one language
    • Ability to read, write, comprehend, and communicate in Spanish

    About Us

    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

    You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
  • 5 Days Ago

N
Customer Service Representative, Industrial Store
  • Norco, Inc
  • Lewiston, ID FULL_TIME
  • Company DescriptionFounded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned...
  • 3 Days Ago

N
Customer Service Representative, Medical Store
  • Norco, Inc
  • Twin Falls, ID FULL_TIME
  • Company DescriptionFounded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned...
  • 23 Days Ago

U
Customer Service Representative
  • US Forest Service
  • Riggins, ID FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between functions related t...
  • 20 Days Ago

S
Retail Store Customer Service Specialist Store 8972
  • Sherwin-Williams
  • Meridian, ID FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 15 Days Ago

A
CSR - Customer Support Representative, AG
  • Agri-Service
  • Kimberly, ID FULL_TIME
  • SAFETY: Report all incidents immediately. Prepare and participate in incident investigations as needed. Attend all safety trainings both in person and virtual. Ensure work site inspections and vehicle...
  • 1 Month Ago

C
Retail Customer Service Representative
  • Corporate Temps
  • Atlanta, GA
  • Job Description Job Description Job Title: Customer Service Representative (Downtown Atlanta) Pay Rate: $15 hour Work Sc...
  • 6/10/2024 12:00:00 AM

A
Retail Customer Service Representative
  • Ashley Furniture Industries, LLC
  • Eau Claire, WI
  • Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furnitur...
  • 6/8/2024 12:00:00 AM

B
Customer Service Representative - Retail
  • BCI
  • Ripley, MS
  • JOB SUMMARY The Customer Service Representative (CSR) is responsible for directly servicing the needs of the MaxxSouth r...
  • 6/8/2024 12:00:00 AM

D
Retail Customer Service Representative
  • Disciple Distributions Inc.
  • Saint Paul, MN
  • Job Description Job Description Disciple Distributions is a privately owned marketing and sales firm based in Minneapoli...
  • 6/8/2024 12:00:00 AM

B
Customer Service Representative - Retail - New Albany
  • BCI
  • New Albany, MS
  • JOB SUMMARY The Customer Service Representative (CSR) is responsible for directly servicing the needs of the MaxxSouth r...
  • 6/8/2024 12:00:00 AM

M
Retail Customer Service Representative
  • Molson Coors Beverage Company
  • Golden, CO
  • In the role of Retail Customer Service Representative working at the Coors Brewery in Golden, CO, you will be a part of ...
  • 6/6/2024 12:00:00 AM

D
Retail Customer Service Representative
  • Divergent Drive Inc
  • Fairfax, VA
  • Job Description Job Description Divergent Drive is the most successful and innovative inside sales provider in the Tyson...
  • 6/6/2024 12:00:00 AM

B
Customer Service Representative - Retail Starkville
  • BCI
  • Starkville, MS
  • JOB SUMMARY The Customer Service Representative (CSR) is responsible for directly servicing the needs of the MaxxSouth r...
  • 6/6/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$25,640 to $31,305