Rental Service Manager jobs in Hawaii

Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Agent Lihue
  • National Car Rental
  • Lihue, HI FULL_TIME
  • Description

    Enterprise Mobility has an excellent opportunity for a Customer Service Agent - Hiring Immediately! This full time position pays $20.61 / hour and is located at the Alamo Lihue Airport location 96766.

    The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:

    • Paid time off
    • Employee discount
    • Retirement savings plan including 401k with match and profit sharing
    • Health Insurance
    • Life Insurance
    • Dental Insurance
    • Vision Insurance
    • Training and development

    As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority.

    Responsibilties

    • Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.
    • Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
    • Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.
    • Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.
    • Answer telephone in a friendly, helpful and prompt manner.
    • Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
    • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
    • Assist customers within the queue to minimize any wait time and provide the most efficient service possible.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. equivalent preferred
    • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents within the past 3 years
    • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Apart from religious observation, must be able to work a flexible 40 hours a week schedule including weekends, nights, and holidays.
  • 14 Days Ago

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Customer Service Experience Representative - Kahului Airport
  • National Car Rental
  • Kahului, HI FULL_TIME
  • DescriptionCUSTOMER SERVICE EXPERIENCE REPRESENTATIVEFull time opportunity at the Alamo Car Rental Kahului International AirportPay rate for this position starts at $23.35 / hour Full Benefits Package...
  • 12 Days Ago

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Rental Car Site Manager
  • Managed Labor Solutions
  • Kahului, HI FULL_TIME
  • Have the ability to manage people while driving performance success?Managed Labor Solutions, a nationwide leading provider of rental car outsource services, is seeking an enthusiastic and experienced ...
  • 12 Days Ago

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Car Rental Fleet Manager
  • Aloha State Rentals
  • Honolulu, HI FULL_TIME,PART_TIME,CONTRACTOR
  • *Fleet Manager Job Description Template* We are looking for highly organized candidates with good quantitative ability for the position of fleet manager. Fleet managers are responsible for assisting i...
  • 21 Days Ago

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Rental Car Site Manager
  • Managed Labor Solutions
  • Honolulu, HI FULL_TIME
  • Have the ability to manage people while driving performance success?Managed Labor Solutions, a nationwide leading provider of rental car outsource services, is seeking an enthusiastic and experienced ...
  • 1 Month Ago

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Rental Car Site Manager
  • Managed Labor Solutions
  • Kona, HI FULL_TIME
  • Have the ability to manage people while driving performance success?Managed Labor Solutions, a nationwide leading provider of rental car outsource services, is seeking an enthusiastic and experienced ...
  • 1 Month Ago

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Service Manager
  • Sprouts Farmers Market
  • Lubbock, TX
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 6/11/2024 12:00:00 AM

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Service Manager
  • Pape' Kenworth
  • Ferndale, WA
  • PAPE’ KENWORTH – FERNDALE, WA SERVICE MANAGER: Are you looking for a challenge? Do you enjoy leading a team and driving ...
  • 6/10/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • McKinney, TX
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 6/4/2024 12:00:00 AM

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Service Manager
  • Patterson
  • Phoenix, AZ
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 5/24/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Mesa, AZ
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 5/21/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Pinole, CA
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 5/2/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Westminster, MD
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 2/28/2024 12:00:00 AM

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Service Manager
  • Hogan Transportation
  • Batesville, MS
  • Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North Ame...
  • 9/19/2023 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rental Service Manager jobs
$88,169 to $121,293

Rental Service Manager in Pascagoula, MS
Service managers also oversee the administrative, financial and human resources aspects of the site.
January 26, 2020
Rental Service Manager in Mobile, AL
Lead and manage the implementation for new customer opportunities • Work with the Product Manager and Product Owners to identify extending customer value through the application of Retail Data Services across all channels.
February 06, 2020
Rental Service Manager in Bridgeport, CT
Liaising with the warehouse team and ensuring a seamless delivery Supporting the warehouse manager with inventory levels, logistics and planning.
December 03, 2019