Reinsurance Clerk jobs in Missouri

Position Overview

Provides support, guidance, and expertise to executives / senior management for meetings and events. Back up for the team on other services and projects.

Acts as a resource for colleagues with less experience. Solves complex problems and takes a new perspective on existing solutions.

Exercises judgment based on the analysis of multiple sources of information.

Responsibilities

• Coordinates the design, development, and maintains the collaboration services infrastructure.
• Coordinates or leads creation of architectural framework for servers, hardware, peripherals, and connections. Implements standards and guidelines.

Ensure adequate capacity for corporate conferencing needs and identify emerging trends.

• Coordinates and provides technical support, provisioning, and automation capabilities for conferencing resources utilizing multiple technologies services.
• Maintains operating efficiency and stability, ensures the security and integrity of all systems and data, and respond to outages and other issues.
• Provides training and guidance to team members and users as required.
• Provides regular status, operational, incident, and change reports.
• Perform other duties as assigned.

Requirements

EDUCATION : Required

Required

Bachelors degree or equivalent experience.

Preferred

Master's degree and / or LOMA certification

EXPERIENCE : Required

Required

• 8 years of experience managing hybrid collaborations services.
• Advanced skills in platform management.
• Advanced understanding of telephony, modern collaboration platforms and life cycle management.
• Advanced experience installing, configuring, and automating collaboration services.
• Advanced experience designing and implementing configuration management solutions across various operating systems and SaaS environments.
• Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
• Ability to quickly adapt to new methods, and work under tight deadlines.
• Advanced investigative, analytical and problem solving skills.
• Advanced ability to set goals and manage multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables.
• Ability to work well within a team environment and participate in department / team projects.
• Advanced ability to translate business needs and problems into viable / accepted solutions.
• Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
• Advanced skills in customer relationship management and change management.
• Ability to manage multiple projects or and set applicable goals.
• Advanced negotiating and persuasion skills.
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines.

Preferred

• 10 years of experience managing hybrid collaboration services.
• Insurance industry knowledge
• Financial industry knowledge

TECHNICAL REQUIREMENTS :

Required

• Advanced experience working with Teams, Zoom, Webex, and other modern collaboration services.
• Advanced experience supporting iPhone and iPad.
• Knowledge of general PC / Mac troubleshooting
• Advanced knowledge of administering AirWatch UEM
• Advanced expertise planning and physically installing equipment, including coordinating with internal, and third-party datacenter teams.
• Advanced knowledge of trends in Collaboration services and Unified Communications
• Advanced understanding of multiple hardware vendors and technologies

Preferred

• 3 years automating administration related actions related to collaboration services.
• Advanced knowledge of supporting services such as server OS and Network Services.

Last updated : 2024-06-04