Regional Support Manager jobs in Virginia

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

The Regional Director is responsible for business operations in an assigned area, to include continuous improvement, enhancement, and maintaining business performance and operational execution. Provides counsel to various departments regarding procedures, training, and sales opportunities that impact or are impacted by the system. The Regional Director meets with Team Leaders (franchisees) to assess the progress of the business and developing action plans for resolving issues.

Scope:
Manage day to day responsibilities for the growth and operations of the region partnering with Leadership, Coaches, and Team Leaders from launch to achievement regarding the systems, finances, communication, and engagement of the assigned area. The Director position is a leader, influencer, and has in-depth knowledge of the franchise business, which includes building strong, trusting partnerships with our Team Leaders and our internal business partners. This position plays a critical role in helping a territory improve and experience continued success. The collaborative effort of the Director and the Team Leader will help strengthen and grow the success of each store in their assigned market.

Responsibilities: (including but not limited to)

• Provide support to Team Leaders through effective leadership, communication, and coaching.
• Collaborate with Team Leaders to develop and execute business plans, define goals and achieve financial objectives using the Sport Clips recommended tools and templates.
• Monitor the execution of business plans through continued communication such as the coordination of Regional Director led calls, meetings with Regional Director's and Sport Clips, Inc. (SCI) Management.
• Monitoring and ensuring training is being delivered as needed/recommended for the markets need and growth.
• Become an expert in the Sport Clips operational standards to effectively drive performance in stores.
• Support and enforce SCI compliance standards through regular store quality and success checks.
• Partner with Real Estate Team in identifying growth opportunities in the local area.
• Serve as a liaison for Team Leaders and Sport Clips Support Center.
• Additional duties and responsibilities may be assigned.
• Adhere to all company policies and procedures.
• Provide quarterly leaderships to help engage and influence Team Leaders, Coaches, and Managers with robust and intentional content designed to impact KBI’s.

Regional Directors will be influencing between 25 – 35 Team Leaders (i.e., franchise owners). Regions currently have between 120-150 stores and 40-45 TLS. There will also be store openings as well.

Requirements:

• Five to eight years of previous store operations experience that included multiple franchisees reporting to you with multiple units.
• Bachelor’s Degree or equivalent business experience.
• Demonstrated understanding of analyzing profit & loss (P&L) statements and influencing appropriate operational activities.
• Proficient in MS Office (Excel, PowerPoint, Word, Outlook).
• Strong communication skills.
• Strong Training Delivery, Presentation, Analytical and Relationship Building skills.

Physical Demands:

• Must have and maintain the physical, sensory, emotional and mental abilities necessary for effective communication in person, in writing and by telephone.
• Ability to drive a motor vehicle and maintain a valid driver’s license.

Travel: 60% overnight travel

Sport Clips Inc. is an EEO employer as defined by the EEOC.