Regional Support Manager jobs in Michigan

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

T
Regional Director of Operations
  • TouchPoint Support Services
  • Novi, MI FULL_TIME
  • TouchPoint

    Salary:

    Other Forms of Compensation:

    Pay Grade: 18

    TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

    Job Summary

    Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

    Key Responsibilities:

    • Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services, and their teams, to provide top-notch service
    • Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
    • Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
    • Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
    • Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
    • Serves as representative/brand ambassador of the Chartwells team to senior clients in territory, and acts as escalation point
    • Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
    • Collaborates with key partners to support regional initiatives
    • Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
    • Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
    • Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
    • Ensures consistent and fair administration of all policies and procedures
    • Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

    Required Qualifications:

    • Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

    Preferred Qualifications:

    • Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
    • Has a proven track record of growing a business and leading teams, along with strong financial acumen
    • Has ability to think quickly, analytically, strategically, and accurately
    • Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
    • Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
    • Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
    • Proficient in the use of Microsoft Suite

    Extensive travel required in this position

    Apply to TouchPoint today!

    TouchPoint is a member of Compass Group USA

    Click Here To Learn More About The Compass Story

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Associates At Touchpoint Are Offered Many Fantastic Benefits.

    • Medical
    • Dental
    • Vision
    • Life Insurance/ AD
    • Disability Insurance
    • Retirement Plan
    • Paid Time Off
    • Holiday Time Off (varies by site/state)
    • Associate Shopping Program
    • Health and Wellness Programs
    • Discount Marketplace
    • Identity Theft Protection
    • Pet Insurance
    • Commuter Benefits
    • Employee Assistance Program
    • Flexible Spending Accounts (FSAs)

    Applications are accepted on an ongoing basis.

    Touchpoint maintains a drugfree workplace.

    Req ID: 1313884

    TouchPoint

    CINDY SWIDERSKI

    [[req_classification]]
  • 9 Days Ago

H
RN Case Manager
  • Healthcare Support
  • Lansing, MI FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Lansing, Michigan. Benefits of this RN Case Manager with HealthCare Support: Immediate enroll...
  • 6 Days Ago

H
RN Case Manager
  • Healthcare Support
  • Detroit, MI FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Detroit, Michigan. Benefits of this RN Case Manager with HealthCare Support: Immediate enroll...
  • 1 Month Ago

D
District Manager
  • District Manager
  • Flint, MI FULL_TIME
  • Description Using your past leadership experience, you will: Grow a portfolio of successful businesses: Develop district-level strategies to achieve each restaurant’s financial, operational and custom...
  • 20 Days Ago

P
STUDENT
  • Plant Manager
  • Lansing, MI FULL_TIME
  • Salary $10.33 - $27.06 Hourly Location Lansing, MI Job Type Non Career Job Number 6401-24-BCHS-022 STUDENT Department Licensing and Regulatory Affairs - LARA Opening Date 06/05/2024 Closing Date 6/12/...
  • Just Posted

A
Cleaner
  • Aware Manager
  • Detroit, MI FULL_TIME,PART_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 25 Days Ago

G
Territory Manager
  • GRAFF
  • GRAFF, a division of Meridian International Group, is a Milwaukee, Wisconsin area based global manufacturer and distribu...
  • 6/11/2024 12:00:00 AM

O
Territory Manager
  • OAK MED INC
  • Glen Ellyn, IL
  • Job Description Job Description The Territory Manager (TM) is responsible for achieving predetermined sales goals and qu...
  • 6/11/2024 12:00:00 AM

P
Regional Territory Manager
  • Paragonix Technologies, Inc.
  • Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and r...
  • 6/10/2024 12:00:00 AM

F
Territory Manager
  • Fortune Brands Home & Security, Inc.
  • Fresno, CA
  • As a Territory Manager for our Fiberon decking brand, you will enjoy working with customers of all sizes to attain finan...
  • 6/10/2024 12:00:00 AM

G
Territory Manager
  • Global Partners LP
  • Job Description The Territory Manager is responsible for the supervision and management of their respective territory's ...
  • 6/10/2024 12:00:00 AM

P
Territory Manager
  • PPG Industries, Inc.
  • Chantilly, VA
  • As a Territory Manager at PPG supporting The Home Depot, you will cultivate and execute sales plans and selling PPG prod...
  • 6/9/2024 12:00:00 AM

P
Territory Manager
  • PPG Industries, Inc.
  • Los Angeles, CA
  • As a Territory Manager, you will report to the Regional Manager, lead PPG Industries Automotive Refinish sales in Southe...
  • 6/8/2024 12:00:00 AM

F
Territory Manager
  • Fortune Brands
  • Thousand Oaks, CA
  • Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion ...
  • 6/7/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$85,723 to $115,893

Regional Support Manager in Harrisburg, PA
We are searching for a Regional Support Manager who can successfully execute the Imports and Commodities sales and marketing plans to increase case volumes, sales and margin! This includes identifying, screening, and qualifying new business opportunities within the Divisions and Regions.  Come help lead new business development as a primary source of sales and margin growth for both internal, external and multi-unit customers.
January 04, 2020
Regional Support Manager in Columbia, SC
12-month senior manager role in an expanding, family-owned provider of care homes.
January 11, 2020
Regional Support Manager in Wilmington, DE
We ranked the top skills based on the percentage of Regional Support Manager resumes they appeared on.
December 24, 2019