Racing and Sports Shift Supervisor jobs in Louisiana

At Academy Sports Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Through a passion for the great outdoors, the Hardlines teams drive sales for our customers seeking excitement in the shooting sports and outdoor activities such as bass fishing and camping. As a Hardlines Sales Team Lead, you’re responsible for guiding the team toward successful execution of store projects and ensuring a premier customer experience. Through this important work, the Hardlines Sales Team Lead impacts customer satisfaction, store profitability, and Academy’s Purpose.

Education:

High school diploma or general education degree (GED) preferred.

Work Experiences:

 At least two years of relevant work experience required.

 In-direct support of people and processes to drive operational excellence and expected sales targets.

Other Requirements:

 Must meet federal and state requirements for selling and processing firearms transactions.

 Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills:

 Excellent customer service orientation; an effective problem solver and communicator with customers and team members.

 Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.

 Prepare routine reports and correspondence.

 Apply common sense understanding to carry out instructions furnished in written, oral or diagram form

 Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities:

 Acts as lead and provides guidance when needed to team of sales team members and Enthusiasts in Camping, Fishing & Hunting and Team Sports to ensure that exceptional customer service is the priority of every interaction and for execution of operational tasks.

 Provide prompt and friendly service to all customers.

 Drive sales through exceptional customer service skills, sales techniques and store knowledge to connect customers with the right products.

 Assists manager with daily planning of operational tasks assigned to the store.

 Oversees special or ongoing process improvement projects and initiatives.

 Executes plan to ensure team members are compliant with established policies and procedures, and applicable laws.

 Assists with departmental zoning by providing support, guidance and overseeing the recovery process.

 Actively participates in floor walks with Store Manager, Store Director, District Manager and Regional Vice President.

 Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.

 Required to complete Firearms Sales Certification Training.

 Required to learn and follow company policies, procedures and safety rules.

 Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

 Duties may change and team members may be required to perform other duties or roles as assigned.

Physical Requirements & Attendance

 Ability to work a flexible schedule, including nights, weekends and holidays as needed.

 Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.

 Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.

 Occasionally required to sit, climb, balance and lift 41 to 60 pounds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 2 years (Required)
• Customer Service: 2 years (Required)

Work Location: In person