Racing and Sports Manager jobs in Wyoming

Job Summary:

The Assistant Manager will oversee related functions and activities of the OTB and provide assistance as needed to the Site Manager.

Duties/Responsibilities:

• Understands, in depth, what the wagers are and accurately explains to customers how to wager and what the bets mean.

• Accurately and expeditiously inputs players club card information and W2g’s.

• Assists Manager with new employee training (OTB and HHR terminals).

• Accurately and consistently counts change.

• Balances safe and takes responsibility for evening safe.

• Steps in as back up for Manager in Manager’s absence.

• Works or is on-call each weekend as scheduled.

• Assists with site maintenance list and completes calendar for weekly service on terminals.

• Maintains office and bathroom supplies for daily use, tracks inventory and alerts Manager when and what items need restocking.

• Maintains and verifies Pepsi orders weekly and keeps coolers stocked.

• Purchases necessary supplies when needed in Manager’s absence.

• Removes any patron causing disruption or engaging in abusive behavior towards other customers and/or staff and completes accurate documentation of incident. Contacts local law enforcement for assistance when necessary.

• Uses sound judgment to determine when situations arise that require assistance from the Manager or Security Officer.

• Keeps Manager and/or other Assistant Manager apprised of any problems or concerns daily.

• Determines when to send personnel home during slow business periods.

• Adjusts schedule to meet needs of the site, leaving early when appropriate.

• Cleans site as necessary.

• Performs other duties as assigned.

Required Skills/Abilities:

• Regular and reliable attendance.

• Proficient with Microsoft Office Suite or related software.

• Excellent customer service skills.

• Excellent verbal and written communication skills.

• Ability to work both independently and collaboratively.

• Proficient understanding and use of basic mathematical skills.

• Excellent time management skills.

• High degree of attention to detail and accuracy.

Education and Experience:

• Knowledge of mechanical operations.

• Two years of related experience in the gaming industry preferred.

Physical Requirements:

• Prolonged periods standing and/or walking.

• Regular bending and stooping.

• Must be able to lift up to 50 pounds at times.

Must be 21 or older. Successful candidates will be able to pass background check and pre-employment drug screen.