Professional Services Director - Healthcare jobs in Arkansas

Professional Services Director - Healthcare oversees the administrative and operational support of the facility's clinical programs. Assists in the development of departmental policies, procedures, and budgets. Being a Professional Services Director - Healthcare ensures compliance with established policies. Requires a Bachelor's degree. Additionally, Professional Services Director - Healthcare typically reports to top management. The Professional Services Director - Healthcare manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Professional Services Director - Healthcare typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Professional Services
  • ScreenCloud
  • Charlotte, AR FULL_TIME
  • The Role

    Reporting into the Chief Customer Officer, your primary objective is to drive company growth by strategically managing, developing, and delivering high-impact solutions tailored to our Enterprise customers. You will take full ownership for the successful delivery of services, solution design, go-to-market strategy, fuelling expansion and retention, taking our Professional Services offering to new heights of success.

    This position will also provide a senior leadership presence in our Charlotte office, as well as responsibility for the day-to-day management and operations of the global Professional Services team. You will directly manage the Project Team Lead and Solutions Engineering Manager, and be responsible for the wider project management team.

    Responsibilities

    • Strategic Leadership: Develop the strategic course for our Professional Services division and its service offerings, aligning it closely with our business objectives and the evolving needs of the market
    • Spearhead a culture of innovation, leveraging best practices and emerging technologies to deliver unparalleled value and stay ahead of the competition
    • Service Development & Delivery: Create & deliver service packages aligned to enterprise and commercial market segments, including value positioning, the scope of services, collateral and pricing Lead delivery of onboarding, consulting and implementation services to our customers, overseeing resource management, project delivery and operational success metrics
    • Identify business opportunities to improve our customers experience
    • Go-to-Market Strategy: Develop and execute dynamic go-to-market strategies that fuel expansion, drive upsell, foster client and partner retention, whilst ensuring maximum ROI Developing a growth business plan, executing this plan through effective OKR setting
    • Client Engagement: Create lasting relationships with Enterprise clients, becoming a trusted advisor in navigating their digital signage adoption journey, and driving mutual success through innovative digital communication strategies
    • Act as an evangelist for professional services, assisting sales with selling and serving as an executive sponsor for our strategic customers
    • Operational Delivery: Create & regularly update a capacity plan for the team, to feed into the overall Customer Success Business Plan
    • Constant iteration of team structure & processes to adapt to our evolving business requirements
    • Accountability for setting goals and metrics, including time tracking, revenue, gross margin and utilisation
    • Own operational metrics, such as time-to-value, customer satisfaction and on-time completion of projects
    • Build and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience while building effective and efficient delivery methodologies

    Requirements

    • Proven experience in programme management and delivery, with a track record of driving successful technology implementation projects to drive growth and maximise value
    • Strong leadership and management skills, capable of inspiring cross-functional teams towards shared goals, in a fast-paced environment
    • Deep understanding of Enterprise customer management, coupled with a keen ability to anticipate and address evolving needs, challenges and deadlines
    • Outstanding communication and relationship-building abilities, essential for collaborative partnerships with customers and internal stakeholders
    • A passion for innovation and continuous improvement, driving excellence in service delivery and solution design to maintain our competitive edge in the SaaS market
    • Ability to be an evangelist for ScreenCloud customers and serve according to ScreenCloud’s values
    • Skills - upsell techniques, analytical, high technical proficiency
  • 13 Days Ago

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Director of Nursing Services
  • Ascend Healthcare Management
  • Hot Springs, AR FULL_TIME
  • SIGN ON BONUS $4,000!! Purpose of Your Job PositionThe primary purpose of your job position is to plan, organize, develop, and direct the overall operation of our Nursing Department in accordance with...
  • 17 Days Ago

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Food Service Director
  • Healthcare Services Group, Inc
  • Rogers, AR FULL_TIME
  • OverviewWho We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have p...
  • Just Posted

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Certified Court Reporter
  • Jamison Professional Services
  • Fayetteville, AR FULL_TIME
  • JPS is currently seeking Certified Court Reporters to do Zoom Depositions, Equal Opportunity Employment meetings and Administrative Review Board meetings.
  • 4 Days Ago

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Millwright
  • Professional Placement Services
  • Bethel, AR FULL_TIME
  • Join this highly trained and professional West Coast based heavy industrial mechanical contractor for a recycling plant shutdown in Springdale Arkansas starting June 2nd. We specialize in the installa...
  • 7 Days Ago

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Home Healthcare Professional - License Required
  • CenterWell Home Health
  • Forrest, AR FULL_TIME
  • About Us: CenterWell Home Health is hosting a National Hiring Day Open House on Wednesday, October 18th. As one of the nation’s leaders in home healthcare, CenterWell Home Health has been providing pe...
  • 26 Days Ago

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Director of Professional Services (DOPS)/Branch Director
  • Intrepid USA
  • Avon, IN
  • Overview: Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall...
  • 6/2/2024 12:00:00 AM

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Sr. Director, Global Customer Education Services (Remote Eligible)
  • Smartsheet
  • Bellevue, WA
  • Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a single fl...
  • 5/31/2024 12:00:00 AM

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Sr. Director of Professional Services (SaaS Implementation)
  • PairSoft
  • Miami, FL
  • Job Summary The Sr. Director of Professional Services role is overseeing a team of implementation staff for deployment o...
  • 5/30/2024 12:00:00 AM

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Financial Analyst l
  • Wright traffic Control Inc (WTC)
  • Beaver Falls, PA
  • Financial Analyst I Job Description: The Financial Analyst I is responsible for assisting in the daily financial operati...
  • 5/30/2024 12:00:00 AM

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Financial Analyst l
  • Wright traffic Control Inc (WTC)
  • New Castle, PA
  • Financial Analyst I Job Description: The Financial Analyst I is responsible for assisting in the daily financial operati...
  • 5/30/2024 12:00:00 AM

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Contracts Administrator
  • Delon Hampton & Associates, Chartered
  • Washington, DC
  • Job Description Job Description Delon Hampton & Associates, Chartered a minority-owned, professional consulting engineer...
  • 5/30/2024 12:00:00 AM

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VP, Professional Services & Delivery
  • Access
  • Woburn, MA
  • ** VP, Professional Services & Delivery** **Job Category****:** Software **Requisition Number****:** VPPRO01696 Showing ...
  • 5/30/2024 12:00:00 AM

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Director of Professional Services (DOPS)/Branch Director - Hiring Now!
  • Intrepid USA - Glassdoor ✪ 3.6
  • Avon, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/4/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Professional Services Director - Healthcare jobs
$192,531 to $277,029