Pricing Coordinator - Grocery Store jobs in Oregon

POSITION DESCRIPTION

Job Title: Program Coordinator

Reports To: Program Director

FLSA Status: Hourly

Hours: 32-40 Hours/Week

Office Location: Multnomah Village/ Remote/Hollywood Fred Meyer

Current Pay Rate: $19.00 Starting

Benefits: Employer paid Health, Dental, Vision, & Life insurance, up to 5% match for 403b retirement, paid vacation, sick, lunch and holidays

Organization Overview:

For over 30 years, Store to Door has delivered nourishment and social connections to homebound people in our community. We support independent living for Portland area seniors and people living with disabilities by providing a low-cost, volunteer-based grocery shopping and delivery service. Our award-winning organization is the only one of its kind in Oregon. Each year, with over 1,400 volunteers, we make over 14,000 deliveries to 800 seniors and people living with disabilities.

Position Summary:

The Program Coordinator assists the Program Director in coordinating the safe and efficient service delivery model including, volunteer coordination, grocery order taking, oversight of store duties on shopping days, client relations, and client data management. The position is also responsible for coordinating additional programs such as our food box delivery service and volunteer friendly caller program.

Duties & Responsibilities

Store Lead (40%)

• Coordinate the logistical setup and breaking down of the store on shopping days

• Review with staff and volunteers the assignments for the day

• Problem solve scheduling conflicts (e.g., volunteers that do not show)

• Prepare call logs, client order forms, and other delivery and shopping documents

• Coordinate with the cashiers and accounting support to ensure proper payment and SNAP processing

• Coordinate with the volunteer coordinator or program associate the volunteer shopper process

• Oversee the cart checking (quality control) process

• Ensure the smooth flow of the grocery checkout process

• Communicate with Fred Meyer Store Manager and S2D Program Director as needed.

• Process receipts for delivery summary sheet and prepares route paperwork

Order Taking and Office Duties (40%)

• Coordinate and problem-solve for client order taking (Office location)

• Maintain an up-to-date client database

• Schedule order takers and, when needed, support scheduling of drivers

• Coordinate Dormant/Inactive client call campaign annually

• Prepare call logs, client order forms, and other delivery and shopping documents

• Advocate as required for clients who require additional resources or are in crisis

• Collaborate with office manager and program director on client-related issues

• Evaluate client satisfaction by administering an annual survey

• Specialized support and management of OPI & SNAP clientele

• Prepare monthly client outcomes reports

• Participate in team meetings and coordinate work with other staff members

• Other duties as assigned

Project/Program Coordination (20%)

• Contribute to the design and implementation of new program initiatives

• Coordinate support services that extend our client services (e.g., food box and friendly caller programs)

• Assist in S2D data collection and reporting activities.

Education & Knowledge:

• Associate degree in business, healthcare, or related field or equivalent work experience.

Skills, Abilities & Experience:

• Minimum of two-year experience as, Case Manager, Administrative Assistant, Office Manager, Volunteer Coordinator or equivalent

• Demonstrated hands-on experience and proficiency with computer applications, including MS Office Suite: Outlook, Word, Excel. Comfortable with computer applications and web-based applications.

• Effective customer service and client relation skills

• Demonstrated skills and proficiency in the production of reports

• Excellent organizational and time management skills, including the ability to set priorities and organize multiple projects. Must be flexible to changing deadlines and last-minute work assignments

• Strong written and oral communications skills

• Excellent interpersonal skills and the ability to work independently and inter-dependently

• Ability to maintain confidentiality and security of information

• Ability to work in a team environment and effectively communicate with diverse populations including communities of color, low income and persons with disabilities

• Vehicle available to perform job duties

• Knowledge of and passion for senior services

• Must pass a criminal background check

Any satisfactory combination of experience, training, and/or education that ensures the ability to perform the work may substitute for the above qualifications.

Working Conditions/Physical Demands

Fast-paced, with significant people interaction. No lifting over 40 lbs. Some reaching, bending, standing and stooping, and sitting for extended periods with phone and computer work. Store to Door is a hybrid work environment that combines in office and remote work schedule. Store to Door provides laptop/desktop, monitor, and camera (as needed) to support remote work.

Commitment to Equity

Store to Door is an Equal Opportunity Employer and strongly encourages people of color, women, LGBTQ individuals, veterans, those with disabilities, and those with working-class backgrounds to apply. We are

working toward an equity and diversity plan dedicated to improving outcomes for communities of color and other under-served populations.

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an “at-will” employment relationship.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Portland, OR 97232: Relocate before starting work (Required)

Work Location: In person