Portfolio Manager jobs in Arizona

Job Description:

• Bank-forced closures initiated by the first line of defence (FLOD), the second line of defence (SLOD), and compliance
• Service disablement related to accounts closed through the dormant process
• Account closures resulting from compromised activity
• Client-initiated account closures

This position will:

• Delivering an excellent client experience by providing a timely and accurate servicing of client records for the commercial bank.
• Supporting client financial needs through proper maintenance of deposit accounts and online banking services.
• Providing accurate and clear operational guidance to clients and internal business partners consistent with regulatory requirements, bank policy, and department procedures
• Processing approximately 200-300 client requests per month while maintaining an accuracy rate of ***% or higher
• Adherence to tight service level agreements on client requests
• Ability to research simple to moderately complex requests and communicate to business partners a timely resolution of client inquiries
• Flexibility with hours of support and coverage
• May support tasks related to regulatory monitoring of accounts as needed

Job Types: Full-time, Contract

Pay: $25.00 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Transaction: 3 years (Required)
• Banking: 4 years (Required)
• Customer support: 4 years (Required)

Ability to Relocate:

• Phoenix, AZ 85040: Relocate before starting work (Required)

Work Location: Hybrid remote in Phoenix, AZ 85040