PC Maintenance Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Being a PC Maintenance Technician maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Additionally, PC Maintenance Technician may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. The PC Maintenance Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Imaging Management
Skill / Role : Image Management , Relevant Experience : 5 yrs in Image Management,
Qualification : Bachelors / Masters / Equivalent
RESPONSIBILITIES
Create and maintain operating system images, driver packages and task sequences in SCCM or MDT Security update management using SCCM or WSUS
Working knowledge of OS deployment using SCCM & MDT
Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools
Complete configuration, installation and support of equipment in an environment conducive to the specifications
Applying modifications and customizations to the OS through registry modifications
Develop / create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM
Develop and deploy scripting and automation for image and application deployment / operational and maintenance in support of production systems and workstations, including batch and PowerShell scripting, PXE, .
msi development and modification
Knowledge of BitLocker and Encryption
Developing utilities and processes to optimize images and installation procedures Develop and document design specification and build processes
Troubleshooting / debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.
Full Understanding of downloading and deploying software updates using SCCM 2012, Creating
Packages, Applications, Task sequences. Experience in creating and providing SCCM database report.
Knowledge Microsoft Office and Office 365 Proplus Product suites and administration Deploying SCCM OSD Task Sequences
Knowledge of Azure AD and Azure domain join
Define / test and certify client computing hardware standards and configuration for end users
Security hardening for Windows client operating systems
Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment
Good Knowledge of Windows 10 operating system
Solving Level 2 tickets
Technical Requirements
Required Skills / Qualifications :
Good Command on SCCM 2012 or later versions
Experience in Handling Windows Imaging Project
Good Command on ImageX or DISM tool, Dell Kace
Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer
Application Compatibility Toolkit Windows System Image Manager OSCDIMG, BCDBoot, etc
Windows Reinstallation Environment User State Migration Tool(USMT) Windows 7 / 8.1 / 10 / 2008R2 / 2012R2
Backup and Disaster Recovery Solutions
Networking concepts including IP addressing, DHCP, DNS, etc
Soft Skills
Other Skills / Experience
Experience in Linux / Unix platforms installation & imaging.
Experience in software development, processes, and methods QA / Software Testing / Troubleshooting experience.
Years of Experience Relevant 5-7 Years
Certification requirements
Preferred to have 70-680,70-698,70-697,70-698,70-689,70-692,70-687,70-688
Compulsory MCSE / MCITP / MCSA / MCTS
Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012) "
Last updated : 2024-05-23