Patient Experience Manager jobs in South Carolina

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Patient Experience - Patient Experience Host
  • TribeOne, LLC DBA the Onyx Group
  • Greenville, SC FULL_TIME
  • Job Title: Patient Experience Host
    Weekly Hours: Full Time
    Supervised by: PEH Coordinator
    Position Overview: Responsible for welcoming families and checking patients in and out. Representing the Tribe 513 Way by showing over-the-top customer service to every individual that comes to the practice. Clearly communicating with surrounding team members to make each visit enjoyable, and making our families feel heard and connected. High accountability with other departments for taking responsibility of the patients entire in-office experience. Supervised by Manager, Practice Operations.

    Responsibilities:
    1. Greeting our patients with over the top customer service and hosting the patient & families' experience through guiding their check in/out process and owning the waiting room atmosphere. Inviting, connecting, and partnering with our patients and families to help provide extraordinary patient care. Responsibilities including but not limited to refreshing waiting area multiple times throughout the day, walking around to waiting families to connect and welcome, owning wait times and over all flow of the appointments, handling paperwork, scheduling future appointments, and collecting payment.
    75%

    2. Completing daily administrative tasks including but not limited to reviewing provider schedules, prepping electronic charts for upcoming appointments, and cleaning and organizing the Front Desk, Retail, and waiting room areas.
    10%

    3. Filling in on the Patient Resource team as needed and floating to other locations as a Patient Experience Host as needed; as well as covering urgent care on an as needed basis.
    10%

    4. Attending team development meetings and trainings throughout the year, including quarterly team retreats. 5%

    Required Education & Certifications:
    • Customer service experience preferred.
    • Minimum education requirement: High School Diploma or GED.
    • Comfortable with computer skills and typing.
    • Strong relational and “WOO” traits
    • Willing to be on your feet for 90% of your working hours
    Work environment and Physical Demands: Requires sitting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.

    Tribe513 is an Equal Opportunity Employer.
  • 8 Days Ago

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Patient Services Specialist - Outpatient Rehabilitation Services FT
  • Candidate Experience site
  • Rock Hill, SC FULL_TIME
  • Job Summary Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environm...
  • 2 Months Ago

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Patient Service Specialist - Atrium Health Fort Mill SouthPine OBGYN FT
  • Candidate Experience site
  • Fort Mill, SC FULL_TIME
  • Job Summary Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environm...
  • 2 Months Ago

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Patient Services Specialist-Atrium Health Primary Care Shiland Family Medicine Fort Mill PRN
  • Candidate Experience site
  • Fort Mill, SC PART_TIME
  • Job Summary Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environm...
  • Just Posted

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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Spartanburg, SC FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC Location: Spartanburg, SC, US, 29303 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6881 Summ...
  • 1 Month Ago

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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Murrells Inlet, SC FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC Location: Murrells Inlet, SC, US, 29576 Myrtle Beach, SC, US, 29577 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact...
  • 18 Days Ago

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Patient Experience Manager 1
  • Sodexo
  • WORCESTER, MA
  • Unit Description: Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager - Somerset, NJ
  • Compass Group
  • New Brunswick, NJ
  • Patient Experience Manager - Somerset, NJClick Here to Apply OnlineJob Description Crothall Healthcare Salary: $60,000Ot...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager - Elmhurst, NY
  • Compass Group
  • Elmhurst, NY
  • Patient Experience Manager - Elmhurst, NYClick Here to Apply OnlineJob Description Crothall Healthcare Salary: 62,400 - ...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager 2
  • Sodexo
  • PHILADELPHIA, PA
  • Unit Description: Working together, supporting your team, reaching for the best in a high-volume, high paced environment...
  • 6/10/2024 12:00:00 AM

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Patient Experience Manager (Concierge)
  • University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 6/8/2024 12:00:00 AM

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PATIENT EXPERIENCE MANAGER, Houston, TX
  • Compass Group USA Inc
  • Houston, TX
  • Morrison Healthcare Position Title: PATIENT EXPERIENCE MANAGER (TXMedCtr), Houston, TX Salary: $52,000 - $63,000 Morriso...
  • 6/8/2024 12:00:00 AM

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Licensed Esthetician
  • Rewind Health and Wellness by Sharicom Health
  • Lexington, KY
  • Job Description Job Description We are seeking a Licensed Esthetician at the Clearwater location of Rewind Medical - Aes...
  • 6/8/2024 12:00:00 AM

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Patient Experience Manager 2
  • Sodexo
  • ARLINGTON, VA
  • Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your tea...
  • 6/7/2024 12:00:00 AM

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Experience Manager jobs
$72,045 to $111,882

Patient Experience Manager
Serves as a resource and advisor to department staff and hospital leaders regarding project management including in the areas of patient experience and change management and including relevant tools and practices.
March 26, 2022
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize.
March 26, 2022
Collaborates with internal & external experts to implement evidence-based Service Excellence / Patient Experience tools and processes throughout acute care hospitals.
March 22, 2022
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
February 14, 2022
Develops, coordinates, implements and evaluates content related to patient experience programs offered across the organization to all personnel, leadership as well as front line staff in clinical and administrative settings.
January 08, 2022
Collaborate with leadership and medical staff to develop and implement strategic initiatives, identifying and establishing long-and short-term priorities that improve the patient, provider and team member experience.
October 27, 2021