Patient Experience Manager jobs in Florida

Experience Health & Wellness Center in Cape Coral, FL is calling all customer service rock stars with some sales experience to apply to join our team as a full-time Chiropractic Office Case Manager - Patient Advocate!

WHY YOU SHOULD JOIN OUR TEAM

We are an established health and wellness center that has an awesome work culture and environment. We pay our Chiropractic Office Case Managers - Patient Advocates a competitive wage of $18.00 - $23.00/hour. Our team also enjoys terrific benefits and perks, including accrued paid time off (PTO), a 401(k), paid holidays, health stipends, annual bonuses, and birthday and work anniversary celebrations. Plus, we make it easy to apply to this case management job with our initial quick mobile-optimized application. If we have your attention, please continue reading about this phenomenal opportunity where you can use your customer service and sales skills with a compassionate health and wellness business!

WHO ARE WE?

Experience Health & Wellness Center has been rated one of the top clinics in Cape Coral and for good reason! Our unique approach to chiropractic care with a focus on the nervous system helps us provide our patients with high-quality, comprehensive care that relieves pain and leaves them feeling rejuvenated. We specialize in upper cervical chiropractic care, which is a painless spinal adjustment that helps balance the body and nervous system. Our mission is to give, love, serve, and educate our community on holistic healthcare and to help everyone experience true health and healing.

While our dedication to providing natural healthcare drives what we do, the true secret behind our success is our hardworking, talented team of employees. We want to support our team's well-being just as much as our patients', which is why we foster a fun, positive working environment where our employees can grow and thrive. Our employees also enjoy competitive pay and generous benefits.

ARE YOU A GOOD FIT?

Ask yourself: Do you have fantastic communication and interpersonal skills? Can you effectively prioritize multiple tasks? Are you detail-oriented and organized? Can you easily establish a rapport with others? Do you have strong problem-solving and critical-thinking skills? Are you reliable and adaptable? If so, please consider applying for this case management position today!

YOUR LIFE AS A CHIROPRACTIC OFFICE CASE MANAGER - PATIENT ADVOCATE

This case management position typically works Monday - Friday on a 4.5-day schedule.

As a Chiropractic Office Case Manager - Patient Advocate, you serve as an invaluable link that connects patients with our high-quality services. Compassionate and understanding, you consult with patients to discuss their medical needs and to determine what resources would be most beneficial. You help patients decide what services would be best for them and encourage them to follow through with treatment plans. As you speak with patients, you maintain detailed files to accurately reflect the patient's desires and needs. You report this information to chiropractic staff so that all relevant parties know the patient's status and progress.

If a patient doesn't stick with their treatment plan, you reach out to them to discuss the importance of the treatment and the potential consequences of not completing it. You remain friendly and kind during all communications, and you do what you can to make patients feel like they're in good hands. You take great pride in connecting people with life-changing health care and helping our practice better serve our patients!

WHAT WE NEED FROM YOU

• Some sales experience
• Exceptional customer service skills

If you can meet these sales and customer service requirements and perform this case management job as described above, we would be happy to have you as part of our team!

Location: 33909