Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Answering incoming calls and emails to schedule appointments
- Coordinating schedules for technicians and customers
- Calling and scheduling appointments for website leads
- Maintaining accurate records of appointments and customer information
- Providing exceptional customer service and addressing any inquiries or concerns
- Assisting with administrative tasks as needed
Requirements:
- Excellent communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in using scheduling software or tools
- Previous experience in customer service or scheduling is a plus
Preferred Requirements:
-Spanish Speaking
-Lead generation
-Cold calling
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person