Nurse Supervisor - Phone Triage jobs in Michigan

Job functions:

• Answers and triage patient phone calls along with scheduling patient appointments for sick visits.
• Schedules follow-up visits from med centers and ER.
• Consult the physician as necessary.
• Documents properly in Epic EMR.
• E-prescribes, after verifying pharmacy and allergies, for patients upon instruction from the physician.
• Track, and sort, and review all lab/test results/x-ray’s and relay back to patients after interpretation by the physician.
• Orders and instructs patients regarding preparation for tests.
• Performs late night duties on a rotating schedule.

Skills and Abilities:

• Critical thinking and triage skills a must.
• Excellent communication, computer knowledge, and telephone etiquette.
• HIPPA compliant
• Good teamwork
• Dependable.

Education and Qualifications:

• Triage experience required.
• Medical terminology required.
• Medical office experience preferred.
• Epic experienced preferred.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pediatrics

Physical setting:

• Private practice

Standard shift:

• Day shift

Weekly schedule:

• No weekends

Application Question(s):

• What is your wage expectation?
• How many years of phone triage experience do you have?
• Do you have a valid LPN or RN license?

Experience:

• Epic or EMR: 2 years (Preferred)

License/Certification:

• Medical Assistant Certification (Preferred)

Work Location: In person