Nurse Supervisor - Phone Triage jobs in Maryland

About us

We are professional, agile and customer-centric.

Our work environment includes:

• Modern office setting
• Repairing Phones/Tablets/iPads/Laptops and more

```Duties```
- Conduct outbound calls to potential customers from provided call lists
- Present and promote products or services to prospective customers
- Follow scripts and guidelines to effectively communicate product features and benefits
- Answer customer questions and address concerns in a professional and courteous manner
- Record customer information, including details of inquiries, comments, and complaints
- Maintain a high level of product knowledge to effectively address customer inquiries
```Experience```
- Previous experience in phone repair is
- Familiarity with technical support and troubleshooting is a plus
- Knowledge of mobile devices, Android, and Windows operating systems is beneficial
- Ability to read and interpret schematics for field service support is a plus
- Experience with retail sales or customer service is an advantage
Skills:
- Excellent communication skills, both verbal and written
- Strong persuasive and negotiation abilities
- Ability to work independently and meet sales targets
- Proficient in using computer software for data entry and tracking purposes
- Familiarity with hand tools for basic equipment troubleshooting and repairs
- Ability to adapt to different customer personalities and handle objections effectively
We offer competitive compensation based on experience.
If you are motivated, have excellent communication skills, and enjoy connecting with people over the phone, we would love to hear from you! Please submit your resume for consideration.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Do you have phone and computer repair skills?
• Work Permit?

Ability to Commute:

• Hyattsville, MD 20784 (Required)

Work Location: In person