Mortgage Quality Assurance Manager manages a team of auditors who ensure procedures regarding mortgage loans are being met according to company guidelines and policies. Reviews non-compliant operations and develops training programs to improve quality. Being a Mortgage Quality Assurance Manager provides reports to top management on training goals and results. May require a bachelor's degree. Additionally, Mortgage Quality Assurance Manager typically reports to a director. The Mortgage Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION PURPOSE
The position responsibility covers all associated Quality Assurance and Quality Control related activities within the Jonesboro, AR facility. This incumbent serves as a key member of the site leadership team, and will interact routinely with Manufacturing Management, Operations, R&D, Sales and Marketing, as well as Corporate Quality and Regulatory Affairs. The incumbent will provide leadership and direction, ensuring the manufacture and distribution of products are within Nice-Pak standards as well as State and Federal Regulations. This position will also help implement Statistical process control throughout manufacturing and support the continuous development of cGMP and ISO quality system requirements.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Staff Management:
Performance Management:
Communication:
Training:
QUALIFICATIONS
EDUCATION/CERTIFICATION: |
University Degree in Biology or Chemistry, or equivalent experience. |
REQUIRED KNOWLEDGE: |
Experienced leader in Quality Assurance and/or Quality Control. Proficiency in Microsoft platforms, including but not limited to Word, Excel, Visio, Excel and Adobe Acrobat. Robust understanding of cGMP’s, ISO 22716, and ISO 9001. CAPA and Root Cause Analysis. Understanding of Quality Control requirements for analytical and microbial laboratories. Understanding of FDA requirements for cosmetic and OTC manufacturing. Understand EPA requirements for Disinfecting products. |
EXPERIENCE REQUIRED: |
4 years of leadership experience working in a regulated manufacturing environment (Food, Pharmaceutical, or Cosmetic Manufacturing preferred). Experience in conducting facility and system audits and leading corrective action teams. Able to multi-task and coordinate project-based activities. |
SKILLS/ABILITIES: |
Lead a team by example. Strong communication and presentation skills. Strong Root Cause Analysis and Problem-Solving Skills. Manage a team budget and drive cost out annually. Ability to lead a diverse team in a professional manner. Proficient computer skills to support enterprise resource planning (ERP) (such as Red Prairie, SAP, AS400, Dynamic 365, Oracle) and electronic Quality Management Systems (such as Intelex, MasterControl, Harford, LIMS, Labware, Specright). |
WORKING CONDITIONS
NONE: |
No hazardous or significantly unpleasant conditions. |
LI-DC1